Bhindi Jewelers — Local services in Scottdale

I couldn't be more pleased with the level of service we received yesterday. We went in to look at wedding bands and not only was the selection vast and beautiful but the consultants were AWESOME. Harsh and Ilesh were so accommodating and really worked with us to get bands we loved and also within our price point. They truly went above and beyond to come up with different solutions and alternatives and in the end we were able to order the bands we LOVED and are so excited to pick them up! The whole process was so easy and it really felt like we were working together and not just customers they were pitching sales to. No high pressure sales tactics here. You don't feel that it's all about the sale. It's not. It's about the experience being enjoyable and creating pieces you will treasure. It really feels like you are sitting with an artist and not a salesman. They really take pride in what they do and it shows. We can now say our new family has found its jeweler for life...

Most 5* reviews here could be because the store asked buying customers to do so. I didn’t end up buying so obviously I’m not their “happy” customer. However, I’ll try to be objective and fair in this review.

First the good things - this is a relatively bigger and newer store compared to other jewellery stores nearby. They have a decent collection of jewelleries as well. The salesperson was very friendly and courteous.

Unfortunately the price is way higher than others. In fact the price of gold was quoted 35-40% higher than market value. The salesperson claimed that they offer $65.5 per gm of gold at their store but only for select items. Most others were priced such that it would come to about $100 per gram!

I get it, maintaining bigger store and greater collection needs more money but at the end of day we as customers need more bang for our buck. 40% higher pricing is a deal breaker and in my opinion trumps all the goods this store has to...

I went there few weeks ago to buy earrings for my niece. There was an employee (an older man with terrible attitude), who I worked with before. Both times he was very unprofessional and not to mention inappropriate. The first time he made comments to my husband that I am not worthy of buying jewelry for. The last time I went he made a crude comment of me wanting to see the same jewelry over and over again and made fun of me not being able to make up my mind. I’m sure he can’t afford anything in the shop with his wage hence why I was buying and he was selling. It was just a disgusting interaction. And the manager, Drew, was not understanding my frustration when I had complained to him, he in a way that justified that sales person’s behavior. Will not ever come here again, customers are ridiculed, disrespected, and devalued here. Please take your money elsewhere or work with the female employees because they were always...