In the last year I got married and also had a baby. Both my registries were at target. Also, people continue to buy my daughter clothes so I usually try to either exchange them or bigger sizes or get other house hold needs with the target gift card. So, as you can imagine, I have made a decent amount of returns because I got so many doubles of things or things that don't fit my daughter, etc. So today I tried returning an item that allows you to make your own baby food. I needed toothpaste, mouthwash, floss and sandwich bags. So my item was $60.00 and I was told I couldn't return it and get a gift card. Keep in mind, I always get gift cards back so the money always goes back to target anyways..... I was told the money could only be used in the same department.... We must had a baby and a wedding and finances are very tight. I don't need more baby clothes..... I need our regular toiletries. So, I asked to speak with the manager and explained I had a wedding and a baby and that's the reason for all the returns. She was very rude, unhelpful and just said, "it's policy, sorry". I will NEVER register here again. I never complain about places hut I couldn't believe it. I knew there was a way for her to get around it and she didn't even apologize or try to work something else out. All I was wanting was a gift card so I could buy the things my family needs, the money is going right back to them, why does it matter what...
Read moreDecent shopping experience, but could have been better. Pros: Grapes were fresh and had a tamper-evident seal on the bag (one of my pet peeves are people who steal and nibble grapes with their dirty fingers; can't happen here so easily). Grapes tasted great Strawberries were mostly good (only 1-2 with fuzz) Staff was friendly and helpful at the self-checkout when technical issues were encountered
Areas for improvement: They didn't have all the items I wanted Their prices were higher for all items purchased (I didn't want to take the time to price match all 15 items, it was a beautiful day outside. This analytic work is something they should have already done beforehand, imho) Blueberries became fuzzy the next day after purchase Strawberries, while mostly good, became fuzzy in the evening Floors were sticky near the produce section and I could not easily find a wipe to clean my shoes The scanner at the checkout stopped working half-way through checkout, and while I applaud the staff member's efforts to troubleshoot, I had to end up unbagging all my groceries and redoing everything at the next kiosk. The parking lot has its fair share of bad drivers; impatient, aggressive, and weaving in and out of aisles, turning without signaling. Just be more alert at this lot because it's...
Read moreAn employee named Chris walked up to a Young Man at checkout and yelled at him about how he “wasn’t allowed to use that cart”? The guy looked like he was almost done checking out anyways, but Employee Chris literally KNOCKED the guy’s stuff out of the cart onto the ground and took the cart! The Young Man, POLITELY, explained how it was an abandoned cart and how he was almost done checking out anyways. Employee Chris was still yelling and screaming at the poor dude about “how the cart is different”(?). I’ve never seen someone so confrontational and disrespectful in customer service 😭 Young Man, understandably, looked quite disturbed at Employee Chris’s behavior. I personally felt uncomfortable and unsafe that there was a man so willing to resort to violent actions working there. Target— is this the kind of guy you want representing your business? What an unsafe environment for customers! Probably won’t come back because...
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