Nadia's (located inside IDINA) — Local services in Seattle

First of all, Nadine.. I did NOT “demand a discount”. I kindly asked for a new dress to purchase instead of the sample dress off the rack that my daughter originally tried on and most likely others had also. My daughter just reminded me that I even said sorry $208 is a lot of money for us. You took 2 new dresses out of the plastic bags but both of those fit completely different than the sample dress. I then asked for a sample discount. You were very rude and said “No, not if there isn’t anything wrong with it!” I went into the dressing room and my daughter and I examined the dress thoroughly and agreed that there was nothing wrong so we bought it for $208. Not once did you inspect the dress with us. Do you remember when you were sitting at your desk chatting with a couple of ladies while I stood quietly for 10-15 mins not to interrupt only to watch you hug and kiss them when they left? I thought they were customers. My bad. I get treated better by employees at the local Safeway. Too bad I can’t buy a prom dress from them!

The kind, sweet, professional alterations lady pinned the straps and we left it with Nadine at Nadia’s Evening.

When we picked up the dress 2 weeks later on Mother’s Day we were in a hurry as we had plans. I ran into the store looked at the fit of the straps and asked for a garment bag (that was asking a lot) & we ran out of there. I didn’t examine the dress because I assumed it would be in the same condition as it was when we bought it. Nadine did not examine the dress upon pick up either. She sat at her desk while we were there. Nadine didn’t even say Hello when we came in!

The dress was carefully hung in my car inside a plastic garment bag which was tied at the bottom. We had a long lunch and when I got home I brought the dress into the house took the plastic bag off & immediately noticed the stains. I called Nadine right away and was very calm about it. Nadine gave me her cell # to send pics which I did. Then we started a text string (which I have saved) and things quickly got out of hand. Nadine blamed the stains on the seamstress which I felt was unfair. I did not take the dress out of Nadine’s store. The seamstress called me and offered to spot clean it with a rag if I brought it back to the store. She did not offer to come to my house! LOL. I said that I didn’t have time to do that as it’s a 40 minute one way drive to Edmonds. Nadine called my cell phone and started yelling at me and being very rude.

When Nadine called and started Harrassing me and calling me PRIVILEGED, my son started recording the heated conversation and Told Nadine that he was recording. This is not illegal as he told you that he was recording. You could have hung up. At least you calmed down a bit after that. However, Nadine was yelling so much that I just hung up since I couldn’t get a word in.

When Nadine originally asked me what amount of credit I wanted for the stains I said, I would like half off but my husband wants full credit. I was joking. I have all those texts. So Nadine flipped out, offered a $10 credit then a few texts later, said she would give us a full refund if we returned the dress. SO Nadine, I will take you up on YOUR offer and return the dress for a full refund.

Note: I wouldn’t know how to create randomn users (as you are suggesting) if I tried! One of those posts was my son as he was appalled by the way you were treating a customer! I have given 5 stars to businesses many times from their generated emails after purchase. If it’s below 5 stars, I don’t bother. I would have given you ZERO stars if I could. I own 2 small businesses and I would never try to take a business down nor have I ever treated any customers like you did me. I have NEVER been talked to, yelled at or treated by anyone the way you treated me.

Also, the friends we originally went to Nadia’s with, felt you were pushy and rude so they left and bought a...

0 Stars! I paid $1,185.95 plus a $200 tip for a prom dress for my daughter’s senior prom, and the zipper failed on the big night! When I contacted the shop, they showed zero sympathy for how important the evening was and offered no apology or compensation whatsoever. They insisted that if the zipper was going to fail, it would have done so in the store — “never” outside of it. Their solution was to fix the zipper the following day, which was completely unacceptable since the dress was needed that night.

To make matters worse, they wanted me to drive over an hour to University Village at 3:30 PM on a Saturday afternoon with my daughter stuck in the broken dress so they could “inspect” the zipper. My daughter was part of a group of 11 seniors headed to professional pictures, dinner, and the prom—time was extremely limited. This lack of understanding and flexibility made a very stressful situation even worse.

When I expressed my desire for a refund, I was told it was outside their 30-day window and no refund or exchange would be offered. When we purchased the dress, we were told we had to buy it immediately to have it in time for the dance—essentially protecting them from any responsibility, no matter the circumstances.

Adding insult to injury, when my daughter tried contacting the woman for help to get out of the dress, her calls went unanswered and were never returned. We were also wrongly accused of zipping the dress incorrectly and misaligning the zipper teeth. Anyone who has dealt with formal dresses knows it takes more than one person to zip these dresses. None of the teeth were damaged, and the zipper was not misaligned — my daughter was fully zipped into the dress before it failed.

They clearly don’t care about your special evening; the money is the only thing that matters. I cannot recommend this shop for formal dresses.

There are shops that care far deeper than your pockets. This is not...

don’t even know where to begin—Nadia truly saved my bridal experience.

After a heartbreaking situation with another shop where both my bridal shower and nikkah dresses came in horribly made, I found myself in tears the night before my shower with nothing to wear. By the grace of God, I found Nadia’s Evenings. Nadia stayed after hours just to help me find a new dress—and not just any dress, but the dress. She was kind, patient, and worked with me tirelessly until we found something that made me feel beautiful again.

The next day, she brought in a seamstress at her shop to tailor the dress to my body, and by the very next morning, I was glowing at my bridal shower. Everything happened within 48 hours, and it was nothing short of a miracle.

But it didn’t stop there. I still needed a nikkah dress replacement—and with only a week to go, Nadia worked her magic again. She helped me find a stunning dress and even went out of her way to find matching sleeves so I could be covered appropriately as a Muslim woman. She also helped tailor that one to perfection.

And then—yes, there’s more—when a third dress for my wedding day arrived without padding, I was at a loss. I called everywhere looking for Skims hip padding but couldn’t find anything in time. Nadia didn’t blink—she and her team got to work immediately and created custom padding using tulle that looked completely natural. All in the same day.

I wish I had known about Nadia’s Evenings before wasting money on poorly made custom dresses online. But looking back, I’m almost grateful for the disaster—because it led me to Nadia. Her care, professionalism, and passion for what she does are unmatched. My family and I will never forget what she did for us during such an important time.

If you’re a bride (especially a modest bride) looking for someone who truly cares and will go above and beyond—this is the place. Thank you, Nadia, from the bottom...