Young Dermatology, PLLC — Local services in Seattle

I want to preface this by saying Dr. Young is amazing and I’ve recommended her to many people. I called the office beforehand about possibility of exchanging / returning a product that I bought from the office. The person on the phone was so nice and she told me I could just go into the office and fill out a form - quick and easy. Today, I went into the office and the front desk receptionist named Adam threw the mask on the table when I asked for one. I didn’t think much of it thinking it just slipped from his hand. Then when I told him I’m here to exchange/ return the product, he kept asking me who I spoke to on the phone even though I told him I didn’t catch the name multiple times. His passive aggressiveness makes me hold back a bit - I told him it’s fine if it’s too much trouble but he just completely ignored me. After going back and forth, he eventually asked me to fill out a form. When filling out the form together, he told me he’s going to put down reactivity for the issue that I’m having with the product. I told him I didn’t have reactivity - the moisturizer simply makes my face feel dry. He then aggressively asked me “how could it be drying if it’s a moisturizer” I didn’t know what to say because I was telling the truth and he doesn’t believe me. I have only used the produce once and stopped using after it’s too drying for my face. He then proceeded by asking me how much I use in a way almost like I didn’t know how to put on moisturizer. Finally, he asked me to wait to talk to Dr. Young because he can’t decide anything and had to wait for doctor’s determination. I waited for about 15 minutes at the office until my partner arrives. Once my partner gets into the office, they talked to Adam and something strange happened. All the micro aggression that I just experienced minutes ago from Adam suddenly disappeared. He’s all of a sudden polite, nice and professional. I was sitting in the back and watching this all happening in front of me. I was shocked and confused then I started having trouble breathing. Before I knew it, I was having panic attacks. As an immigrant Asian woman, I’ve already used to experience micro aggressions on a daily basis, whether it’s on the phone making an appointment or eating out at a restaurant. Never have I thought I would experience this at Dr. Young’s office. Everyone at the office is wonderful except for Adam - I hope that they can do a better job training their employees and prevent something like this from happening to...

I’ve been seeing Dr. Young for years, but today I had a visit that reminded me why she is absolutely the best at what she does, and why I will always keep coming back to her as my favorite dermatologist. At a somewhat unexpected/unplanned visit, I was immediately greeted by her staff as usual, with the warmest of welcomes like I just came home for Thanksgiving dinner. Once in the exam room, Dr. Young arrived promptly with her usual smile and amazing sense of humor. We caught up (as you would with family), she listened to my needs, provided some immediate recommendations and treatment, and sent me away with more useful information than I could ever get from hours of perusing the interwebs or messaging back and forth with my normal primary care physician. Not only does Dr. Young always do what’s right, she does it with a sense of compassion and urgency that you just can’t find everywhere these days. Also her staff….. top notch. I wish I were a medical provider so I could try to poach...

I have been a patient of Dr. Young’s for a few years now, and she is the best dermatologist I have ever had, and I have lived in a lot of places, including LA and SF. As I age, I started to develop uneven skin tones and wrinkles. When Dr. Young first saw me, she recommended Botox and fillers. The results were fantastic, and I have been going to her for “rejuvenation” sessions ever since. She also recommended skin care products that her office carries, which also yielded great results.

Dr. Young is very knowledgeable and patient, and she will take the time to explain in detail how each product or treatment works. After following a regimen using the skin care kits that she recommended for a few months, I started to notice a significant improvement in my skin tone. The dark spots on my face have faded 80% or more, and my forehead looks smooth. I’m happy with the way I look right now. I’m so happy that Dr. Young is my dermatologist, and I highly...