I've had very pleasant experiences at the Penguin Bookshop in PA's reopening phase. Sidewalk pickup is offered and touchless pickup inside. Hand sanitizer and gloves are available front and center and masks are required of patrons and employees, with plexiglass shielding around the desk/cashier's station.
The staff are friendly in answering my questions, efficient in special orders (including bearing with me on phone orders) and thorough in explaining current backorder status of some books. Every book I have gotten there is in perfect condition, unlike the typical condition from a certain online supplier. And it's nice to interract with an actual human being who knows the business.
Given the past few months, it couldn't be more clear that we need to Support...
Read moreIntentionally, I went to this local bookstore to find unique childrens books (educational, interactive, ...). Very disappointed with the selection. I had used the website to narrow down the type of books I was looking for as gifts to nieces and nephews. None of these books were in stock. Overhearing other customers, it seems to be a place to order online and have shipped to the store for pickup. I like to look at a book, not rely on descriptions, before I buy. The selection of novels for the age group seemed extensive, but not what I was...
Read moreI absolutely love Penguin Bookshop! I first visited it a few months before the pandemic started and just loved the atmosphere, book selections, and the friendly staff. Since then, I haven't been able to go back in person but I have ordered from their online shop many, many times. The staff works with me to get my books shipped in a timely manner and they are also quick to respond to email inquiries. It's really important to support local, indie bookstores now more than ever and I can confidently say Penguin is one of...
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