Updated 8/5/2025 ---
I had my desktop and laptop serviced. The annual check-up for my desktop and some fixes for the laptop. And under a very tight deadline for me. I received the same great service! As a matter of fact, I would have to copy-and-paste my previous review (see below) to describe my experience with them! Five stars in all categories again. ................................................................................................................
Everyone is great. A cordial, personable receptionist. Shane, the owner, is just as personable. And professional. And knows computers and and computer technology. He answers all my questions and he never makes me feel foolish or "dumb'. And his technicians -- I was helped by Jim and Rini too the last time in August '24 -- are very professional and "absolutely know their stuff" too. And they're very nice too.
I'll go back to Shane and his company if I have a computer question or problem in the future. Because, based on my interactions with him, I believe that he's a man of integrity and runs his business that way. And it's a pleasure - and very comforting - to have a man like that solving my computer problems for me.
And all the above was still true for my last need for help in August '24. Shane and his folks did everything my desktop and laptop needed. They even cleaned out the built-up dust in the tower from the...
Read moreThe team at Computer Gurus saved the day when my laptop died on me during a busy workday, and they were able to get me up and running again! They also came to our real estate office to troubleshoot the internet connections in some of the offices and set up some new much-needed IT equipment that we kept meaning to get to but never had time to figure it out. Shane even had the tools to help us setup the front desk office administrator’s system where the connections were not easily accessible. Calling on Computer Gurus is like having an in- house IT department without the expense of an in-house team. They are very fair in pricing also. Thank you Shane, Jim, and Reni for always going...
Read moreThe folks at Computer Gurus are really nice people. But don't be fooled, they are also very smart. They have great equipment, they use products that work. I had a night mare situation a couple years back. I had a life long business relationship with Brand X. When I needed help, the bureaucracy at Brand X, to get help, was overwhelming. I took a chance on Computer Gurus and haven't been back to the X store since. Computer Gurus cleaned up my system, put the right protection on and I have been thankful every minute since. I empathetically and thankfully recommend Computer Gurus for everything they did and do every day for...
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