Uncommon Threads Emb. — Local services in Shawnee

Was told our tote bag would be ready on December 13th. The tote was for our school Librarian. The last day of school is scheduled for December 14th for Christmas break. Phone calls were never answered or returned. From Dec 11th through Dec 13th. Showing up on date promised to only be told it was not done. Asking owners wife why no one called me or return calls over the past three days? She replied, well the days not over? Then asking again why no one answered or returned phone messages left? She then said I think it's better if you just take you tote with you. I said, no problem but I wish you told me last week you all were to booked to meet my deadline. That this is no way to run a business and to hire more help. She then wished us a Merry Christmas. Which I replied GOD BLESS YOU! Then as I was exiting the store making it to my car. The husband started screaming at me as his wife was pulling him back into the store. Telling him it's not our fault the work wasn't completed on time as promised. That phone weren't answered and messages returned. I have NEVER had an experience like this in a retail establishment. It's as if he was having a mental breakdown from the pressures of not having a sufficient staff. I will never do business with this merchant again. Luckily we found a merchant between Shawnee and Tecumseh that was able to accommodate our needs with...

So we have used this company a few time. Two hat orders and now a shirt order. Hat where for the most part a fast turn around other then nobody from there will call you. But what the shirts I was told a 1 week to a week and a half. Order was on august 8th. Here we are 5 weeks later and no update on my order and when I call them for a update all I get is will call you. This will be my last order. I gave them a shot on our orders and if they can’t hand a 40 shirt order then they won’t be able to handle our bigger orders. Our other place we order from is 5-7 day for our 200...

These people know embroidery and how important it is to have good logos. They had it done the same day! 12 hats! We love the look they gave us. They were transparent and showed us options. We will definitely use them over...