I am someone that genuinely loves visiting coffee shops. I love having the opportunity to see how other cafes serve their community, and I love trying new great coffees. I am not from Shawnee so I don’t go to comma often, but the times I have been it has been quite disappointing. The first time the water was out so I didn’t get to try the espresso, which was disappointing, but I understand. This last time, I was passing through, and I was genuinely excited to try comma’s espresso. I was severely disappointed. It seemed like the barista honestly just didn’t care very much about her space or the drinks she was preparing. It was nearly dead in the cafe, and the bar space was a complete mess. As for my drink…I have had messenger quite a few times and I know what their espresso should taste like. The espresso was absolutely over extracted. My Cortado not only didn’t taste great, but it was steamed way too hot, and no latte art was poured. (which I don’t necessarily think is a requirement, but it definitely shows if a barista cares.) It really seemed like comma has everything they need to succeed, but a lack of care definitely just left a bad taste in my mouth. I’m not giving this a 1 star because I haven’t been there enough to know what it’s like every day, but I felt the need to say that if you don’t care about the coffee you...
Read moreWe visited from out of town, looking forward to grabbing a coffee at this establishment. It was busy, and having worked in retail for over 30 years, I understand the pressure that comes with that. There were two staff members in the back talking, which wasn’t an issue, and a male barista focused on making a drink for another customer.
However, the woman restocking the bakery case caught our attention. She didn’t seem happy to be there and ignored us completely. There was no greeting, eye contact, or acknowledgment that we were waiting. While we didn’t expect immediate service, a simple acknowledgment would have gone a long way. Feeling unwelcome, we...
Read moreFirst, I LOVED the White Mocha Latte I got! It was delicious 😋 Second, I got the Lemon Poppyseed scone and sadly it was a bit stale, but it was still really good. Third, service was amazing, the guy who took our order was very nice and helpful about everything. 5 stars for service. Fourth, the couches were really comfy, but they were covered with dog or cat hair. Now, I don't really feel like getting cat hair in my drink or my food, so I was really grossed out about that. They could probably use a cleaning once in awhile :)
Anyway, would recommend this place for...
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