Klassy N' Divine Boutique — Local services in Sheboygan

Friday July 25th I made two separate purchases. Today July 28th, I decided I wanted to change the braiding hair color (same brand) and get the correct color for my nose ring( I asked for gold not sterling silver) so, I contacted to ask if its an option to switch. I was hit with "I don't know, I didn't make the sales", " I was not here Saturday" & "You'll have to wait until the manager comes in because we don't do refunds or resales",(which I never asked for) no name did not specify a date nor a time if/when the manager or owner will show. I physically should up before closing time due to lack of information. I showed up and "no name" came from the back I asked if the manager was present only to receive an undertone statement of irritation and nice-nasty attitude " you spoke to me on the phone",( info I didn't care 🙄 about) I knew who I spoke to and wanted to speak with a manager other than the person I spoke with on the phone. With her hands on her hips, she proceeded to ask "What color hair is you looking for because we don't have it?" 1. IF YOU KNEW YOU DIDN'T HAVE IT, YOU COULD'VE TOOK TWO MINUTES TO TELL THE CUSTOMER OVER THE PHONE! I looked around to make sure for myself- the color IS there however it was shorter in inches unfortunately. I explained to her regarding recieving the wrong color with the nose ring, she stated "We can't do resales on those, you could come back when the manager is here to maybe get store credit for it" Okay... I told her never mind and left. Here's one thing for sure I will NOT return, not even for the purses or wig I wanted. Trust & believe me I'm...

Such a cool place and trendy stylish items ! I LOVE IT ! great atmosphere! the store owners are so helpful and friendly and love chatting with them. They are always making sure you are getting what you like spot on and definitely ask what your style is and helping you accordingly and if your lookin for hair products or getting an appointment they will take care of you! so fun! have been there few times already I was there today after its been a while because of work schedule I stopped in picking some shades out and cute necklaces and sporty shorts and t-shirt sets out . absolutely obsessed 😍 Thankyou to the Lady in store that helped me and even answered my questions I enjoy chatting each time I come in with you and your partner! If you haven't been check it out and support this local...

From being greeted with so much respect at the door, KeKe is the true embodiment of classy and divine her presence was amazing, even though I came with my head unprepared she still made me feel welcome and let me know it was OK. You know she may have cracked her jokes lol. She truly made me feel amazing and the style I am so in love with my hair I cannot wait to book another hair appointment. I cannot wait to get more clothes. I will most definitely be booking again ❤️💜 and shopping there even more! Not to mention, I love any woman that me and her can just converse for four hours through my hair appointment straight. She is definitely on a whole Nother level and I’m so glad I found her and this was our first time ever and I can truly say I love the energy she was...