Mattress To Go — Local services in Shelby Charter Township

I just purchased a mattress from him and was impressed by the quality and good service when I bought the mattress, but I am convinced I received a firm mattress even though the tag clearly says plush. I know there is a break-in period, but I don't think it will turn plush from that, else the foam will be mush if it has to degrade that much in a month.

I went back to ask, politely to see if it was just me and the one we tried in the store felt plush. There was a slight difference in materials in the tags, but the model number was the same.

He seemed more concerned about his sales terms than making sure everything was feeling ok with the mattress for us.

I am not trying to make him look bad, but when you pay good money for a mattress to have a nice one, you want to be sure you got what you ordered. If there is a mistake, I am sure it isn't his fault, because he doesn't make the mattress. But I want to at least be kind enough to let him know that it felt quite firm when we were expecting something close to what it felt like in the store.

I will update this post in a month, but me and my wife both doubt it will soften up to how it was in the store. Worse case we will have to buy a topper for a new "plush" mattress, when it feel like a rock.

I can only guess at what can be wrong with our mattress, cause maybe they mixed up the foam layers...or switch the tag...something... You can't tell without cutting the mattress open, and that would void a warranty... It is flat at least and better than the floor.

He doesn't offer delivery services, so you have to bring this deal in your own car or truck.

I like to support local guys over art van, cause those places suck out your soul and humanity...hopefully the mattress softens up...I asked him how long it would take and he only gave me a bunch of defensive answers without answering the question...

He was offended when I double checked the store mattress tag to my own, so I think he knows something is wrong or he thinks I am making something up, but you can't change how it feels right now. It is not right.

If you decide to buy a mattress from this place, make sure you don't sign anything until you try out the one you bought in the store and make him rewrap it...cause if something doesn't feel right when you get home, you are on your own at that point.

Update 7-7-17 So after sleeping on the mattress for about a year and Renting a 100lb floor roller to help "break-in the bed" as well as rotating the bed to help even out the wear, like suggested. It still doesn't seem as plush as it should be. On a quality evaluation note, I don't think think it has changed since the day I bought it...it just didn't match the feel of the floor model.

We bought a mattress topper from Meijer and it has helped to make the mattress tolerable, but it is still not what it should be...It wasn't a cheap mattress and I was very concerned about buying a good quality mattress.

I think the owner has good intentions when selling the mattresses...but I felt we were both a victim on this one, cause I think it was mistagged or something at the factory.

I came back the next day to correct the problem... because it was a Problem...and I was treated like I was the problem. I expected you to have some curiosity to investigate the issue... instead I was not treated well in the end and this review reflects that. And yes, I do care enough to give a proper update a year later... because yes, I had a problem with a mattress and it was from your store.

I chose to not go with online mattress companies, because I wanted to support a local small business owner, because I was once a local small business owner.

In this case, it would have been better for me to go with any other store, and received a proper return guarantee. Because $1200+ and year later and I am still not happy with my mattress that I sleep on...

This is where you want to go for a super sturdy and comfortable bed. Honest and knowledgeable. We went EVERYWHERE looking for a bed...all the popular (overpriced) furniture stores. We are weary of those stale sales pitches, the bogus free tv, cheap materials sold for overinflated prices. We went through 2 beds in 5 years from those types of places after being told they were the best you could buy. We saw on youtube about MATTRESS TO GO and the beducator. Learned a lot and decided, we'll just go take a look. We wanted a quality bed! Well, we got one. At MATTRESS TO GO. Jeff is the best in the business, very knowledgeable and knew just what we needed. You can't just go in and buy hype like they sell at those other stores. We were buying from an expert. An expert who has no hype just the expertise and knowledge and connection to the best product available. We are going on 7 years with this mattress and wonder if we should be getting it replaced....but it is as good as the day it came into our home. How do you replace a perfectly good mattress? The box springs are holding up perfectly. The mattress covering itself is so comfortable. As larger folks we went through some box springs and mattresses in the past but not this mattress set. Let Jeff fix you up with a sturdy yet comfortable mattress and box spring. We've researched this for a over a year before purchasing from Mattress to Go. Check my reviews, they are brutally honest. Yet, we send everyone we know here. And honestly, Mattress To Go is the only place I will ever buy a mattress.....IF I should ever need one again. Jeff, thank you for being a honest man to deal with and for giving us the sturdiest, most comfortable bed we have ever slept in. You're are one of...

I was referred to Jeff by the amish furniture store in the same plaza. It was a very casual recommendation and I really didn't realize at the time that it would change my life.

I waited a few months to write this review (bought our mattress in May of 2022) because that seems like the best way to write an honest thoughtful review of a mattress, but honestly this review is more about Jeff.

I had spent endless hours researching mattresses. Foam vs coil vs spring etc. I have looked at just about every bed-in-a-box brand you can imagine. All of this is a mess of marketing and cheap foams.

Then I met Jeff. Jeff is "THE" Beducator. He is brilliant, honest, driven and LIVES mattresses. He has created more content than one could ever watch and it will teach you everything you need to and more than you want to know about mattresses.

It is with a lighthearted sadness that I say - Jeff actually didn't sell me a mattress, but I happily bought one from him. He didn't have to. I had made the decision about which mattress I was going to buy before I even walked in the store BECAUSE of the clear information on his website.

The bamboo sheets and mattress protector from Malouf are the cherry on top. Strong, soft and cool. They just seem to get better as we wash them, too. They are so good that I bought my parents and in-laws a set.

All of this being said, I still spent LESS THAN HALF of what I thought I would have to spend to get a quality mattress. Sleep may be the most important thing that we do, and Jeff is the person that you want to...