Gillman Home Center — Local services in Shelbyville

Normally I think Gillman home center is the best place to get a propane refill but after today I’m going to find somewhere else to fill my propane. I went in and was ignored by the cashier as she was asking a customer in front of me personal questions after the completion of their transaction. When the customer stepped aside the cashier was very rude asking me “do you need something?” When I informed her I was there for a propane refill she used a walk-in talkie to let someone know that I was there for propane and then I waited over 30 minutes for an employee before I went back in to see the employees standing around talking to each other. After I informed them again that I needed propane they acknowledged me and I went back outside where I waited another 15 minutes for help before I left. Overall the service is rude and unprofessional. It should not take an hour to get a...

Would give zero stars, if possible. Unfortunate, as its close to home. Staff uneducated, and extremely rude. While shopping roofing materials this evening, staff at rental desk continually threw around f bombs. When challenged that this was extremely unprofessional (with kids likely in earshot), and asked to speak with manager, they all looked at me like I was from another planet, and were quick to dismiss my concerns. This combined with no staff expertise in anything, and being way overpriced, will ensure that I don’t go back. For excellent customer service, Builder’s definitely...

Looking for products online is pointless. Look under Lumber on the site and they only have 4 items in stock……someone needs to manage their inventory better. Current stock of available products needs to accurately reflect on the website or people just go elsewhere. Common Sense. And this has been an issue for Do It Best for as long as I remember. Create a website, but don’t put in the effort to ensure that it accurately displays current inventory of products…… almost like the team said at least we have a website, that’s...