Smokers Land (Smoke & Vape Shop) — Local services in Shelbyville

This was a huge letdown. We're not Shelbyville locals, but the situation found us in Shelbyville. So we jump on Google to survey the vape shops there. Smokers Land was the most appealing after reading the many great reviews there were. The cleanliness and organization of the store was great. The personnel, however, was nowhere on par from what we were expecting. We must have come during shift change. A man was sitting at the counter and said hello without ever looking up from his phone. He seemed irritated (apparently waiting for his replacement). When a girl showed up to relieve him, he zoomed right out. She proceeded to sit behind the register on her phone and continued to carry on a conversation with her friend on the other end of the call. She not once acknowledged us - well, not until a few minutes later when she said "just let me know when you guys are ready". I wanted to ask her about thier 3-chi disposable THC products. I went to ask the question, and she kept interrupting me to give me the low down about ALL the THC products. I kindly interjected to let her know my specific concern about a specific product. She never skipped a beat and kept interrupting. So I said to myself, "screw it" and just bought an Elfbar. It was an impulse buy because I was frustrated she just wouldn't take a few seconds to listen. Her phone conversation to her friend about new products that came in was more important than customers who were ready to buy those new products. We were looking forward to a new experience. We love perusing vape shops that are new to us. Yet, this one was a total let down due to poor service...

If I could give the girl working in the store a negative 10 I would. She is condescending and rude. Doesn’t listen when you ask questions, doesn’t get out of her chair even when ringing someone out and has her face stuck in her phone. I was in there a few days ago and worked with someone that was from a different store and she was awesome. I was disappointed when I came in today and saw it was back to the old girl I chose to cancel my transaction and leave just due to the customer service being so poor. Won’t recommend anyone to this store until she is gone. Otherwise the store has plenty of product and is clean and well maintained. But customer service is the key to a...

My favorite vape place!!! They carry more then you can imagine!! if you're looking for Delta 8, 9, and 10 I highly recommend this place.. wanna quit smoking cigarettes?!?! the staff will help you with a costume ecig/vape that's juss right for you.. they get new stuff in on customer request and always have the best prices in town (or any town).. the staff are always very helpful and super supportive and are amazing individuals ☺️❤️❤️❤️. They are opened 7 days a week from 10am to 9pm.. Please stop by sometime and check it...