pOpshelf — Local services in Shreveport

The store has great items & great prices. The issue I had TWICE was that items that I've wanted to purchase were not priced correctly. The 1st time I went, a calendar that I wanted was placed in the incorrect spot & it rang up for more than what the signage said it was. I was also looking for an item that showed in-stock online, but I wasn't able to find it & the employee said she had never seen it. 2nd time, rugs were not ringing up for the sale price that was labeled on the bin. Both times, the employees were dismissive as if I were wrong for expecting the listed prices. The lady moved the whole rack of calendars to the correct pricing location & never offered a solution for me as the customer or any additional help. The guy explained that the sale tags on the rugs were not for the ones I wanted, although they were placed directly on that specific bin, & that the sale had actually ended the day prior. I have worked in retail for many years, and in each situation, I feel that I received horrible customer service. No offers to adjust the prices, as it was clearly the store's mistake each time. It's the store's responsibility to make sure price points & sale signs are placed properly so customers can shop conveniently. I will definitely not be shopping at this store again. These instances may seem minor, but they are some major reasons why people just shop online instead of in-store. Customer service has declined...

I went in there on a Sunday to shop for a customer, I wasn’t familiar with the store but I had a list of stuff and pictures of each item and pricing, I asked the lady at the front for help several times for different items and she seemed like she was to busy to stop what she was doing to help me, seemed to get frustrated with me, she kept telling me you got to look around until you find it! So I looked around and still couldn’t find any item out of the six I was looking for, so I went to another worker named Tameka I believe, I asked her for help and she helped right away even though she left her glasses at home she gave excellent customer service, thank you so much! 😊 had not been for you I would’ve still be in there looking and...

Brand new retail space (store). General merchandise. Holiday decor, towels, soap, dishes, kitchen utensils, cleaning supplies, snacks, drinks, craft supplies,pet supplies, gifts and more. Surprises around every corner. Self check out. A few friendly employees. Clean all around. Clean , well stocked restrooms. Very organized...