VIP VAPES — Local services in Shreveport

At first I was happy, but then I was told the wrong return policy, so when I was trying to return something within the clause of what I was told, they wouldn’t accept it. Went ahead and cut my losses, and bought a whole new thing, spending well over $200 at this shop… The manager/owner never seems to be in store, at least not in the 4-5 times my partner and I went into the shop within a few days of each other, trying to straighten things out. His employees always have to call him on the phone, and honestly from hearing a single phone conversation between a one employee and their manager, I could hear a change of tone in the employees voice that exhibited nervousness or fear and she was apologizing to her boss profusely, almost like she felt stupid for asking the question. Next time I’ll just buy online for cheaper straight from the manufacturer instead of supporting local, because I guess that’s what you get for doing so...

1 star because the girl was extremely rude, I’m almost 30 I have no problem showing my id. Coming here before they didn’t have vapes, with my favorite place being closed on Sunday I asked did they carry vapes she immediately said “if you ask if we have vapes you will be sent away, you need to ask for the list” before I could speak she said “and I will need to see your ID, it’s the tone she said it in. Calm down. The way she spoke to me the whole experience was just flat out sassy and rude. What is this top secret service to buy a vape? Out of all the vape shops in Shreveport? So when I stop at the next vape shop I’m going to ask them for their secret classified list. I am sorry to interrupt your Instagram...

I am a first time vape user. I called the store twice before I visited, and both ladies were welcoming and friendly each time. They were patient and knowledgeable, even looking up information about the flavors. Store was clean, organized well and stocked to display the products. The prices were lower than some of the other places I visited. They clearly explained the return policy to me. I will be using them again for all my vape needs. My son uses this store as well, and he loves this...