Sonic Drive-In — Restaurant in Shreveport

This is literally the worst Sonic, and maybe the worst fast food restaurant, I've ever been to. The people who work the evening/night shifts here are without a doubt not only completely STONED, but also wholly incompetent. I've been here at least 4-5 times recently and every single time I go it's the same exact situation. I've never waited any less than 25 minutes in the drive thru just to get a master blast even with a line consisting of 7 cars maximum in front of me when I first pull up. And usually at least 3 of the cars in front will get fed up and leave after waiting 15 mins or so without moving. Then every time when I finally make it up to the window they come out and try to confirm the wrong order for me and then proceed to ask what I had ordered. They'll then take my money and I'll proceed to wait another 5-10 mins at the window just for my ONE master blast to be made. Then when you finally get it they've screwed it up yet there's no way you can wait another 10 mins so you end up just leaving with it like it is. For example, if you order something with no whipped cream, you will always get it with whipped cream. If you order french toast sticks, you will get them with no syrup, etc. Don't go thinking the stalls will be any faster either bc when i've tried the stalls i'll either sit there for 10 mins after pressing the button and never get a response OR someone will come on the speaker and ask me to use the drive thru. Also, no joke, there are multiple female employees there who are consistently STONED while on the job. They'll answer me at the window looking spaced out and with their eyes moving all over the place while talking funny and with slurred speech. Incompetent employees who are also under the influence of drugs are not exactly the type of people I want making my food. I have given them multiple chances yet I will NEVER return to this Sonic. Corporate headquarters needs to investigate this place and fire most if not all of the employees but ESPECIALLY whoever is...

I'm swearing off Sonic food purchases using their fabulously functional, excellent, awesome, incredible, ❤️‍🔥5🌟Star💥SONIC💥APP❤️‍🔥. So, ME being ME, that means No More Sonic purchases, PERIOD🧟‍♀️ Good thing is there other happens to be other restaurateurs who want🤑💳💱, & amazingly enough, they have APPs, therefore they meet my criteria. The odds are that most of Sonic's competition will not have those extraordinary developers of Sonic's App (yes, I do mean all those talented GHC, 👩👭👧💁‍♀️👩‍🎓👩‍💻, & possibly an intern🤷‍♂️), who outdid themselves when they coded Sonic's NO-glitch, simple, highly-functional, INTUITIVE, OH🪡EASY2️⃣USE, and 🤡APP-etizing🤡 Mobile App, however TC, right? (🤪Things Change) Maybe restaurants that have ick, or average mobile Apps will get their acts together, & hire, or contract with developers like Sonic has doing their App development! A girls's gotta hope! Speaking of HOPE, I'm hoping that Sonic franchisees will come to their senses, someday, & abandon their bizarre policy/practice that FORCES the human that fills the food sacks to 🌬 📴 everything & anything specified in an App 'Order'. (The word ORDER is kinda funny in this context, considering that Sonic will NOT fulfill App orders, as placed by those customers, that know EXACTLY what every person requires to go with their food item, so (shock) they actually ORDER every single one of THOSE NECESSARY CONDIMENT items, using that FANTASTIC SONIC APP, when placing their, (LOUD throat clear), ORDER. If SONIC keeps enforcing that bizarre & insensitive, infuriating policy, I'll do my level best to route lots of 💰💸 to the restaurateurs actually give a HOOT about serving up a satisfying total meal experience, which means drinks, food, quality, service, efficiency and accuracy, and Sonic, I'm telling ya straight, ORDER accuracy DOES include putting each & every flippin' condiment item that we ORDER USING YOUR APP into your unremarkable,...

I pulled into stall #23 at approximately 6:50 PM and pressed the red button. An aknowledgement banner appeared at the bottom of the screen assuring someone would be right with me. I waited, at approximately 6:55 the red button simply stopped flashing, so I pressed it again, this time someone took my order. I used the card insert to pay and the screen with a timeline popped up showing my payment processed. As I waited for my order, someone, a clean cut black male in a sonic uniform I assumed to be in management approached my car and asked me If I had ordered wings, I said no. When my order arrived, the young lady told me the machine didn't read my card. She said she needed my card to take it inside and scan it again. The screen clearly showed my payment processed. I don't like my card getting out of my sight these days, so I handed the food back to her instead and left. I have had consistently bad experiences at this location. On many occasions I have had staff members approach and ask me about details if my order as if they no idea what I ordered, many times I have ordered specials and I am told they are out of that size patty, or out of onion rings. I used to work at a Sonic restaurant when I was a teen, and we made the onion rings ourselves from giant teals in the back, if they run out if the items they are pushing on special that is poor planning and poor management. Appears there is a huge problem here either with equipment or staff, the owner needs to remedy the problem or this place is not going to last...