The Grove at Shrewsbury — Local services in Shrewsbury

Extremely Disrespectful and Unprofessional Experience

I had an incredibly disappointing and upsetting experience at the Starbucks in Shrewsbury. From the moment we walked in, a young male employee was rude and dismissive. He got my drink order wrong, and instead of apologizing or offering any kind of customer service, he ignored my polite suggestion to either give me the smaller incorrect drink or add it to the correct one. Instead, he poured it straight down the drain without a word.

I then reminded him that I had requested light ice in my order, and again, he responded by dumping the entire drink in the sink and starting over, clearly irritated. At no point did he acknowledge his mistakes or show any courtesy.

What really pushed this experience into unacceptable territory was what happened as we were leaving. I was holding my nine-month-old baby, and his foot lightly touched the counter. The same employee abruptly told me to get my baby's feet off the counter because it was a "food safety" issue. First of all, if it truly were a concern, he should have politely addressed it when it happened—not as we were already walking out. Secondly, I seriously doubt a baby’s clean socks are more of a hygiene issue than the visibly dirty, cluttered counter I saw behind the bar.

This kind of behavior—especially toward a parent juggling a baby—is not just unprofessional, it’s unacceptable. I’ve been a longtime Starbucks customer, but this experience made me feel unwelcome and disrespected. I hope management addresses the lack of basic courtesy and customer service shown by...

A great day out at a clean, well-stocked shopping destination 🇺🇸 As a veteran who appreciates a well-run establishment, The Grove at Shrewsbury is truly a standout 🇺🇸. This upscale outdoor shopping center is always well-maintained and sparklingly clean, making for a truly pleasant and hassle-free shopping experience ✨. A vast, high-quality selection 🛍️ The selection of stores at The Grove is a huge draw, offering something for everyone, whether you're shopping for yourself, your family, or your home. The store directory is a testament to the variety, with popular brands and local gems alike. For the fashion-forward: Bloomie's, Anthropologie, J. Crew, Free People, Lululemon, and Sephora are just a few of the stores that attract a stylish clientele. 💃 For the home: Williams Sonoma and Pottery Barn are reliable choices for quality kitchenware and home decor. 🏠 For unique finds: Local establishments like The Baker's Grove bakery add a unique, community-focused touch...

Terrific shopping. We love Sephora, for 💋wonderful expert beauty advice . Fun boutique shops such as Franscesa’ s which has fun on trend accessories , and clothing . Pay special note of the fashionably well priced eye wear ! 2 for $22.00 . A wide assortment of summer dresses 👗 and We never miss a trip to Lululemon ! South moon under for adorable tanks , must have swimwear , cool sweatshirts, the best jeans and jean shorts . The knowledgeable staff always reporting the cool pro tips on what you need to buy and you never ever regret their recommendations . You got a terrific Starbucks ⭐️and the shopping 🛍 day is always beautiful as you stroll around the well maintained...