OK so here's a different kind of review. Being a guitar shop and luthier it may seem strange to leave a review for another shop and honestly a first for me. I try to stop in when I can and catch a guitar that I like in their shop. Had an SJ200 catch my eye but truly I only need one SJ. I was playing the SJ that they had and really liked the guitar when I was told they had a Martin D-35 50 on the wall. The performing Artist neck profile on those guitars is catnip to me and I have a DCPa3 that I have used since 2011. Picked up the guitar and it played very well as they tend to do. One luthier to another gotta say great job setting it up John! The first guitar in a long while that even my picky self did not have to do anything to as far as setting it up. Working out a deal was a pleasure and brought it home. When I purchase a guitar from another shop it has to be a goog guitar and good...
   Read moreI gave my guitar in for a string change. I was told that I had to wait 1 week, maximum 2 weeks, which was OK with me, even though i thought it was long. In the end, I got a call after 3.5 weeks (!) that the guitar finally got ready. I know they are a private shop, but you should not make your customers wait that long if the labor time takes only 20 minutes.
Pricewise, it was OK. Had my own strings with me, so they charged 1h total for changing it and adapting the string height. Turned into a 55$ expense...
Overall, they do know their guitar stuff, but next time, I'm not willing to wait 1 month to have my...
   Read moreEverything went great in my business dealings with them until I went to their bank to cash their check. The bank did not want to cash it- they made me wait 20 minutes while the teller had a conference with the manager. Long story short National Bank charged me $8.00 for the privilege of getting real money. I was to get $400 for my guitar but I only got $392 this is not fair. I think Jacob should give me the 8 dollars to make it right but he will not pay in money, only checks. This...
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