Rostas Collections — Local services in Silver Spring

My daughter decided to get a head start on prom dress shopping. She was unsure what style dress she wanted to get. So i suggested that we go to some local stires and try some differnt styles on. I cam across Rostas which was our first stop. When my daughter and I first entered the store we thought that the store was great and that she had alot to choose from. When we entered the store their were 2 women assisting the store. One was helping a another customer. We walked around for a bit and I had some questions about their dresses and if more would be coming for prom season. I was told they would be getting in atone more. We were excited. My daughter found 3 dresses that she wanted to try on to see if she liked the style. We were being assisted by one worker which was great! I went out to get 2 more dresses I asked the women behind the register if she could try this dress. She proceeded to ask me if the dress was my daughters size. I said yes she would like to try it on. The lady ask if I was purchasing the dress... I said no we are trying on only today she takes the dress from me and says Oh we don't allow dresses to just be tried on because they are to delicate but my daughter has just tried on 3. I said my daughter is trying on because she doesn't know what style she wants. She put the dress back on the rack and didn't even ask if there was anything else she could assist with in helping my daughter find the right style...we were not making a purchase today. However i was excited to come back to the store to see what eles they had to offer for prom selections. I feel we were discriminated against and im not sure why. I asked who was the manager she said she was and her name was Erma. I then asked for the owners name we are a middle class family my daughter goes to a very prestigious private high school. We were not making a purchase today but she made sure that we don't make a purchase there in the future either. I was going to recommend to my daughters friends to check the store out but I will NEVER step foot in the store again. When I told the manager that she just lost a huge sale she didn't even care to apologize. I do not recommend going to this store. Very poor customer service. Clearly has issues with young mothers and there daughters shopping for...

I went with my niece to find her a prom dress. It was completely unwelcoming and the staff was very disrespectful and made it clear that they did not want me or my money. First, no one acknowledged our presence. Man at the counter just kept on eating his food and didn't say a word to us. We picked out a dress to try on. A women approaches us if we need help. We said "not yet, we'll let you know when we need to try something on, thank you" and she reached out to get the dress I was holding. I assumed she was going to hold them until we were ready.

She goes "what size are you looking for? This one you have is 10-12" (label said XL and it stretched) She goes "the dresses run small" We just stare at her and say I think it will fit. Again she goes "but they run really small" I said "are you implying she's too big to try on?" She just looks at the dress then looks at us "they run small" We said so I guess you don't want us to look. She doesn't say anything. We start walking away.

I told the man who was eating "you guys don't want business from us?" Thinking maybe he'd be interested in addressing the situation or explaining. He goes "thank you have a good day"

Never will I enter nor recommend this place to anyone. I hope they learn to NOT treat people like this or people of color. I felt discriminated. Please learn about customer service and treating everyone equally. Learn to value customers and make them...

I went in the shop because I was curious. The dresses look so elegant from the window I wanted to see what they had inside. Upon entering, a few items caught my eye, but unfortunately they did not have my size. I continued to look around. I was so enchanted from some of their items that I failed to notice that the sales person was trailing me. Wherever I went…she was there. I continued to walk around and she says,”We have clothes downstairs too”. I said, “Great!”When I look downstairs, I could see that there was a Caucasian couple browsing…unattended, meaning shopping freely…by themselves. They were alone. When I went downstairs she followed me everywhere, pretending to be fixing garments staying at least a yard away. She continued to trail me until I left. When I walked out of the store, I felt a certain way. Read the other reviews. The owners, workers…. DISCRIMINATE against minorities. When I googled the shop and read how others had been treated, I knew unmistakably that I had been discriminated against. As a consumer, regardless of race, I should have the right to shop anywhere I choose freely without prejudice. Please beware!!!! Patronize a business that honors the dollar and doesn’t judge the person who...