Greater Cincinnati Computer — Local services in Silverton

I took my iPhone 7 Plus there to have the screen replaced that was cracked. Everything on my phone worked EVERYTHING. When I got it back the earpiece and speakerphone did not work. I put Bluetooth on and was able to call them and tell them. The tech said bring it back and they would look at it. After sitting there for about 40 minutes he tells me that this is just a defect from apple on their audio chip. That they can fix it for around another $100. After doing a little research I found out this happens when replacing the screen if you do not remove the old screen correctly. He spent time researching when I made my last calls is about all he did in the 40 minutes he had my phone. I do not recomend using this guy at all. He has no idea what he is doing and tries to lie his way out of trouble. its a shame I had so much work I would have gotten for him. My bike club is always cracking screens. I hope everyone reads this so...

Greater Cincinnati Computer is professional and trustworthy. The first time I used their service I called Jim and he had his team transfer material from an older PC to a newer laptop; there were no hitches. The price was reasonable. All my questions were answered. This week, Steve worked with me remotely to reinstall my printer/scanner to work with Windows 10; he helped me with software I had installed as well. I am happy with Greater Cincinnati Computer. Since I work from home and, too, remain in contact with friends and family electronically having a place to go where I know I am listened to, which is reasonable in pricing services, and where their response is quick and professional is important. In today's quick turn around world, good tech help is...

My computer was disabled due to a sudden hard drive failure. My son referred me to Cincinnati Computer Center based on his positive experience when they sorted out his desktop PC.

They were able to address not only the hard drive problem but also an issue with the operating system. They explained what they had found in a way that was understandable to me (I’m not very computer literate) and explained what options I had (no pressure).

They were friendly and very professional. I think the pricing was fair. It is great to do business with people you feel you can trust. I would refer them to others and I would not hesitate to work with them...