Returned to Target to take back a shower caddy that didn't even last half of their allotted guarantee time against rust/defects. Purchased some Easter items and cards, the cards were 20% off of specific ones with Target Circle but at the register they weren't in the system correctly so we didn't receive the 20% discount, we had the cashier re attempt and when it failed he called over his boss which on her name tag was a trainer. The Trainer then looked and said the one was a card pack and it was excluded but it wasn't and was in system wrong, she had to manually input the discount because the system wouldn't ring items up correctly. I asked as if she would actually know, how many other people have over paid on their cards? I bet she didn't even address the issue with management. Older, Was overcharged by target today, again.. it's not as frequent as some stores but it does happen. Then it's on me to take back whats rightfully mine and they have no responsibility. I'm taking more time out of my schedule to get back what you stole from me, alot of the time having to make a special trip back to the store and ya xant even offer an apology and something for the trouble I've had to go through to get back the money you stole from me. In about a 2 year period its happend 4 times. Oh and the sales stickers you leave up with tiny hand written dates dont excuse the fact that your employees are so lazy they can't seem to pull them off the prices.
Many of the up & up target brand health n beauty items are sub-standard. Tension headache, "emergen-c" type powder mix, daily vitamins, mouthwash. I do use the up & up paper products and toothbrushes although I did find a small piece of wood between the double ply of the toilet tissues recently. I contacted the customer service line to let them know the issues and they wanted me to drive all the way back to target to attempt to return the used/open products literally telling me that they probably won't accept them and I should call the customer service line when the store customer service denies me the returns.
Their employees don't all share the same point of view on use of coupons as Target does either. The store auto checkout was refusing a coupon cut directly from the local Thursday paper and a manager decided to accept it. I told them I've had issues before with being able to use coupons there and they said that target is trying to force coupons out completely.
Customer service and products are extremely lacking in the last few years, not to mention all the expiration dates have shrunk on many products. Dry goods are spose to last for about a year yet most I see now at the store give you about 2 months.
So many issues now but if "we" don't say something then it's going to get worse. The Massive increase in self checkout lanes has also increased, generating revenue for the stores with facial recognition software and recording all of our actions with ea camera built into each register. Privacy is also an issue with returns/exchanges and you forget or lose your receipt because dtores then want to scan your ID/license, most states already sell your personal information when you get or renew your ID/license and make...
Read moreOverpriced and the store just overall has a pretentious vibe to it, from the employees to the atmosphere itself - like it's trying to say they're better than other stores in a "boujee" kind of way yet their Target brand products suck. The Starbucks in the front is only there to psychologically encourage you to spend more money as people are scientifically proven to be more keen on buying wants before needs when they are caffeinated.
Talking from personal experience here, management is extremely arrogant, lazy, and tends to play favorites. Employees liked by/friends with/related to management get away with things that others without that privilege don't. They regularly gaslight and punish employees for standing up for themselves, especially the store director Garret and manager Kat. Everything is extremely mismanaged in the front, hence the horrible customer service and drive up wait times I see people complaining about in the reviews.
Shopping here is a jumpscare horror game. You'll see something interesting and then check the price, and it will jump up and hit you, horrifying for how abysmal it is. Working here is like a psychological horror game where you have to endure verbal and mental abuse from egotistical management and entitled customers, seeing how far it can stretch you until you mentally break.
0/10 -...
Read moreI've never had an issue with Target. It's been my go to store but right now I wish I could give Target 0 stars right now but it won't let me. My mom had gotten me a bluetooth headband for Christmas.. She ordered it in Nov when it was on sale. I opened the present on New Years day.. It wasn't what I wanted. I went to return the item to the target store near me and they told me they weren't able to return it and walked away not explaining to me why they couldn't since Target has a 90 day return policy. I called customer service and they explained to me that this item had a 30 day return policy since it was a Target + Partner item. I looked at the return policy and noticed the extended holiday return policy. It word for word says that "For Electronics and Entertainment items purchased October 1 through December 25, the refund period will begin on December 26. For all electronics and entertainment items (excluding Apple® products) purchased between 10/1-12/25, the 30-day refund period will start on 12/26." So I called Customer service back and said this is your return policy and they told me again it was not for the + partner items.. But no where in the policy does it state only for Target items not Target + items..
Very disappointed that they wouldn't follow their own policy that was poorly written. They lost a...
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