Agree with others, I should have read the reviews first. Sad thing is I went to this place because LG said they were the only authorized repair dealer within a couple hundred miles of me.
Called to fix a flat screen that wouldn't turn on. They charge $40 to look at and non-refundable. I asked what is the worst case scenerio for price if something major wrong. They said shouldn't be more than $200 and I said so it won't be more than a new TV. They kind of laughed and said no it won't be that much any fixing.
Days later they call and say its the motherboard wrong and will be $400 to replace. I explained you specifically told me it won't be more than $200. Said sorry, we didn't realize the board was that much.
So lost only $40 but for $400 can buy a new TV.
Completely misleading and dishonest, stay away. After this experience I also will never buy LG again since I saw their concerns all over the net on TV's and also they recommended these clowns for repair and that is the...
Read moreAfter reading other reviews it appears I’m not the only to be a victim of this company’s deceitful business practices. I left a Bose stereo and a $125 deposit at MES in May for repair. Four months later they told me they couldn’t repair it and I should just send it to Bose for repair. They never attempted to order repair parts or bother to tell me what their labor charges were or that my deposit was not refundable. Really?!?! What a scam. Seems they charge a hefty deposit and after enough dust has collected on your item they inform you that they are unable to repair it. I attempted to inquire about my stereo several times and oddly I was always referred to a different technician (four) who surprisingly were never working when I called. I would say they have the worst customer service ever as well as incompetent staff. DON’T be their...
Read moreThey are horrible! I brought in a guitar amp to have them take a look at it because when I talked to them over the phone they implied that if it was a simple fix they could have it done within a couple days. BUT, after I paid the non refundable deposit they proceeded to tell me that it would take about two weeks for them to fix the amp. Three weeks later I called back and they told me that they still have not taken a look at the amp. They are liars and thieves! STAY AWAY FROM...
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