Perfectly Natural Soap @202 Main — Local services in Smithfield

I live in NYC and my family lives in VA near your store in Smithfield. Every time I come to VA (at least once a year), I try and come to your store and shop. I have been patronizing your shop for years. I decided to join the membership/point system offered, even though I never used it. I always make purchases at when I come to your srore.

However, today my family and I had a very unpleasant experience. As we entered the store there were 2 staff at the register talking and laughing with one another. We all greeted one another as we entered. Before we could make it up the steps one of the women came from behind the counter and stood near us stating, if we needed anything let her know. As we proceeded up the steps to the first table, we stopped to talk amongst ourselves and smell the soaps. The same woman followed us up the steps and stood at the exact table we were at "pretending" to fix the soaps as the other staff stood at the bottom of the steps watching us, staring in my sisters face.

I would like to mention there was a Caucasian woman already shopping in the store when we walked in and was not at a visual vantage point where the staff could have seen what she was doing. Yet, she was not surrounded by the staff.

My sister and I noticed what was happening. We immediately felt uncomfortable and left.

If you are going to target Black people because you do not want them in your establishment, you succeeded. If you are training your employees about loss prevention, do a better job so they are not targeting people just because they are "Black". Also, learn to notice signs of a shoplifter, which I am 100% certain we showed none of. Also, do not make it so grossly obvious, because it is extremely offensive to a person who is honestly trying to patronize your establishment. Racial profiling will never be acceptable and will not aid in your loss prevention efforts.

I am so disgusted that my family and I were treated in such a manner. This was not acceptable and I hope you do better as an establishment and those young ladies...

Perfectly Natural Soap is one of those things I accidentally stumbled onto when I saw the new shop in Smithfield a few weeks after it had opened.

I wandered in because the name sounded like something I could get behind and I quickly found products I don't ever wanna be without!

I love their hand-poured soaps (my go to is Southern Bell) in loads of different scents and free of harsh chemicals and additives they're great for your skin.

I love their lotions (Vanilla Black Currant) and body creams and I also purchase their essential oils and diffusers and face treatments now as well. I swear by their Sweet Tea scented hand soap also....

The staff and owners are so friendly and they often have holiday gift options that are too cute to pass up for family and friends or teachers.

They have a rewards program called Golden Bubbles where you get points for every purchase toward dollars off.

I love it. I recommend it to everyone. Natural ingredients and things that are good for your skin. I'm all about it. Thank you for being a part...

What a wonderful place to visit. I walked in and, as to be expected, I was attacked by scents. This is definitely not a complaint, there wasn’t a bad scent. Perfectly Natural has everything from bath bombs, shower aromatherapy discs, soaps, laundry detergent, shampoo, doggy soaps, beard stuff, and so much more. There were plenty of test samples of everything possible.

Most importantly, since it’s in their name, the soap sits in the middle, beautifully displayed on cake stands. There are all sorts of scents from lavender lemongrass to citrus IPA and Smithfield bacon to good ol’ boy. There were tons of cute and unique names and scents. One thing that I thought was really cool was the inclusion of some coffee beans to clear your nose-scent-receptors (whatever the technical term is) of the previous scents.

Side Note:It has nothing to do with how good of a store it is, but their decorating skills are on point. I really wanted to ask if I could buy the decor, but I knew that wasn’t going to...