I was accused of stealing even though I had my receipt with the my purchased items on it. Their cashier left a censor and hanger on my item and i came back to get it removed, and the shift lead/manager lady was acting like my receipt wasn't the receipt for my purchase? I have an employee discount and if she read the receipt properly, she would have seen it said "Associate Name:..... Discount %" on the items instead she kept accusing me of not giving the right receipt even after the cashier admitted to leaving the censor and hanger on my shirt, which is an honest mistake ! I repeatedly told them I gave them the receipt for my purchase and the lady kept saying it wasn't. It was like she thought I walked out with the shirt without paying and came back?
Not a great experience and felt very...
Read moreI am currently at the store and there was at least 15 minutes left before the store closed and the ladies that work here started forcing people to stop shopping because they were closing at 10pm. I’m literally standing in line with a few other people who they forced to stop shopping and head to the front and they were not nice about it either. Even when people said they were coming one of the young ladies proceeded to respond back saying well i need you up at check out now. Rude rude rude and you are losing money from your store by doing that and losing customers. This is not acceptable. A call on the intercom will do just fine saying that last purchases need to be made because we are closing at 10. All of this forcing and pushing is not...
Read moreUnfortunately the negative reviews here are valid. I saw a sweater that I liked but it was stretched out and misshaped in one shoulder. I figured I would just have it altered so I asked if it could be discounted. The lead snapped and stated loudly but kind of talking down to me to say that they no longer give discount because this is a discount store! I completely understand that Burlington is a discount store but nowhere are they advertised as a damaged goods store. Another thing is they never seem to have anything. The stock is...
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