I worked with Rose and called her last minute to get my phone screen fixed. She told me on the phone it would be $129 approximately to get it fixed depending on what happened. I set up an appointment time of 1:30, but got off work late and got there around 2:15. she explained to me that the screen change would be 129 but after looking at the phone, it looked like my LED was leaking as well, so that would be an additional $39 which is okay. She also informed me there was a $79.99 charge for the waiver but if I payed cash she could discount it to $39.99. I was appreciative of that as well and asked for the total so that I could get cash. She calculated it to be $209. I got $220 in cash and was told that it would take about 20-30 minutes and by the time I got the cash it was 2:30 so I gave her until 3pm. At 3 I came back inside and saw my phone screen was still intact and she said they were having trouble getting the screen off so I should wait another 10-15 minutes and she will call when itâs ready. I came back at 3:30pm after not being called and the phone was finished. She said that she was charging it to give it a little juice because it was completely dead, however, as I told her before, I could hear notifications and my phone ringing because I had charged it all day to see if it would still work and my phone was on 70% leaving so I donât know how it couldâve been completely dead but went up that high in only about 15 minutes. Despite that, the phone looks good and works perfectly, so I asked if the price was $210. she said $209 plus tax and after she did the tax my total came out to $227 and some change. She was nice enough to allow me to pay $220 in cash and the remainder on card, but I was disappointed by the wait time which is why I gave this 4 stars. I hope this...
   Read moreBeware of all the great reviews! My daughterâs iphone went black , took it in and it needed a new screen. Was quoted a price and I approved the repair, 10 minutes later they call saying something else needs to be replaced and that would be an additional cost, I reluctantly agreed. Picked up the phone and almost immediately noticed that it wasnât functioning properly. It would only browse when on WiFi. I called a week later to find out if replacing the screen could have caused that and she assured me that wasnât the case. A few weeks later after growing weary of hearing my daughter complaining I decided to switch phone services, I took the phone into Xfinity and immediately upon the technician looking at the phone he told me that whoever installed the screen put in the wrong screen and that affected the antennas and that the screen wasnât even put on flush with the phone. He explained thatâs the reason why her phone doesnât function unless itâs on WiFi. I paid almost $300 fo a non functional phone. Please beware of this 5 star rating, it can not...
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I recently had the pleasure of working with Rose at Cellairis Repair, and I couldn't be more satisfied with the service! From the moment I walked in, Rose was welcoming and attentive, making sure to understand my needs regarding my device repair.
Her expertise and knowledge were evident as she quickly diagnosed the issue and explained the repair process in a way that was easy to understand. The repair was completed in a timely manner, and my device looks and works as good as new!
Rose's friendly demeanor and professionalism made the entire experience enjoyable. I highly recommend Cellairis Repair, especially if you have the chance to work with Rose. Thank you for the...
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