Black people friendly, custom print shop that truly does provide world-class customer service.
Christian did a great job answering the phone and assuring me that they are able to provide and print on Foam Board Poster. He also assured me of their same day turnaround based on the size of my project. I placed my order a little after 7p, which is when they close. So, my order would be up first, tomorrow morning. I had a lot of questions that Christian couldn't answer. He called Rick, the owner, and Rick was so patient in answering my questions, because I had specific questions about another, uncommon project. Rick was amazing.
The very next morning, I received a phone call from a very joyful Katie. Katie was just a delight to talk with. She was confident with her answers to my questions. Then, she took a chance on me, regarding payment.
As a recent, new hire, Christian didn't know to collect payment first. Katie explained that payment must be collected before sent to the printer. I explained that I don't like giving out my credit card number over the phone. She said, I seemed like a trustworthy person, so she'll go ahead and allow me to pay upon pickup. It's little things like this that makes me want to support them even more.
I arrive to the store, and Katie and Chole were working. In the process of helping me, the phone rung and Katie answer, because I needed to search for something on my phone for another project I had in mind.
While Katie was assisting the caller, Chole came and rung me up. This is worth mentioning because Chole displayed both initiative and team work. And she did it with a big smile on her face.
Rick, Katie, Christian and Chole makes a good team. They made me feel welcome and they turned around my print job in 90 mins.
Anytime I need custom prints, I will...
   Read moreI got a window sign printed. I clearly said I needed it to go on the inside of the window. I was told that it was to transparent that I need the white backing for it to show. I paid $329 for a sign and it doesnât even show in the window. They didnât ask any questions before printing. They are supposed to be the experts so I thought they knew what they were doing, I paid someone else to put it up when he was done you canât see anything through the Window. I am very disappointed and canât believe they wonât fix it or offer me a refund of $329 they offered $100 for something defective. I will NEVER do business with them again. Also the static paper rolled up when it was taken off it ripped. I would never pay $329 for some low quality print. I was not returned a called by the owner as promised. And I was offered vinyl after the fact. I was never asked about what the window look like anything. When I said I wanted the window cling you offered this static stuff. You are the expert not me. Iâm very disappointed in the services. The first time I brought my sidewalk sign in they measured incorrectly so I couldnât use those. I was expected to bring the sidewalk thing back to get measured I never had time and it was to heavy. Please do things right the first time. Customers come here because youâre supposed to be the expert. Lesson learned donât go back twice. If they donât do it right the first time it wonât he done right the...
   Read moreI have been using Snellville Print Solution for about 6 months. I've been working with Keisha, Katie and Kevin.They are very professional, knowledgeable, and always willing to help make your print job is a success.
Keisha has worked with me on some of my print jobs and she has went above and beyond in spending time with me to making sure that my Print job was beautiful and correct. Keisha has a sincere love for people and her job.
Big Thanks to you Keisha and staff.
8/30/2022 Today I went back to Snellville Print to pick up my new business cards. Kevin worked on my business cards and did a great job on them. Placed order this morning and my business cards was ready for pick up within hours. Yes!!!
Thank you for always providing me with excellent customer service during every visit.
See attached pictures of my beautiful business cards...
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