Fingerz — Restaurant in Snellville

Came in for a salmon Philly sandwich only....it says 13.99 on the menu...came in and was told 20.00...JUST FOR THE sandwhich I said I didn't order fries and sandwich just the salmon sandwich... the cashier said we can hold the fries but the price is the same (Her EXACTwords)..... I got the price off of their menu online...the desk cashier was rude got really loud asking me what menu was I looking at itold her online I started to walk out then another lady came from the back and used a very demeaning tone as if I would change my mind and let nasty attitudes serve me food...NOT my first time here never paid 20 for a salmon Philly(only) NEVER have been talked to so loudly and rude...they need to update their menu they both kept yelling across the floor with other customers( BUT THEY ALREADY MADE YOUR ORDER)...now me and my family are unfortunately done with this establishment I've sent many people to this establishment too.... very disappointed shocked and felt very belittled...if I was a different race I'm sure they would've showed more professionalism....

Review update... so just got off the phone with the owner and she said they don't have a menu online that's updated ....STILL not the customers fault... still the cashier could've easily said the menu on GOOGLE isn't our updated menu and I would've taken that more easily then the attitude she gave... we all use GOOGLE to find places and place orders how is a customer supposed to know that the price is way higher in store or that you'll be charged the combo price without the fries.. MIND YOU WE ARE TALKING ABOUT PHILLY SALMON sandwich ONLY... now I've paid almost or 20.00 before but with the fries which weren't worth it so I leave them out....I found out after calling the owner was the above lady who came out from the back after the cashier yelled across the floor so I was yelled at by both...I called after tried to reconcile on the phone at the same time told her I left review she read the review and got loud AGAIN I could've erased the review but woahhh energy is real and all of what I said above is exactly what happened.... they HAD better cashiers before .. like I said this wasn't my first or 3rd or 5th time there.. and I constantly refer people... but the female owner needs customer service training as well.... READ OTHER REVIEWS that aren't 5 stars the owner Renee needs customer service training and the prices online don't match in store .. that's an easy fix if just they cared to fix it

I could've lied and put one star for the food but I didn't because their food ISNT the issue.. just the energy behind it (this time) and it carried to over the phone and mind you I didn't get loud at all ..all I did was walk away after holding my mouth open after she told me 20.00 and I said nothing for a minute then I said I'm not paying 20.00 for just a sandwich... she the cashier immediately changed her tone to rude because they already made the food...I drove 20 minutes not looking to have a problem ... the owner responded I couldn't prove the price difference I could've but wasn't asked till I was already at the door AFTER attitude was given and being yelled at from across the room.. and on the phone she admitted she knows the prices online are different and not of her doing EVEN THOUGH THERE'S the whole menu on there... She didn't want to hear nothing after she found out and read my real review... she just got louder n childish and I hung up... and her attitude had been given to a few customers...

I will admit, I am a Touchdown wings girl! I go there atleast 3-4 times a month. I do my best to support BOB's, and I heard mixed reviews from a few people so I wanted to check it out for myself.

I was greeted by the two young ladies when I walked in. This is my first time patroninzing the establishment, so I didn't know what to get. They kind of just stood there, until I asked for a recommendation.I end up ordering the four wings and fries, which was $11.99, no drink. I choose the the lemon butter flavor, fried hard. They told me it would be about a 25 minute wait,and I was fine with that. I'm going to assume the two people in the dinning area were the owners; the gentleman, didn't have the warmest personilty,and he picked and choosed who he spoke to, but the woman, on the other hand, extremely personable and friendly! She greeted EVERY person who walked in, and if she missed you when you first walked in, she made it a point to come by your table, speak, ask about the food, service, etc.

I received my food in the time frame they told me, I checked the bag for my blue cheese, and got in my car. I'm noticing the sauce is oozing out the bag, but I just shrugged it off. Now my fries.. were ICE COLD,unseasoned, and greasy. That was disappointing, to sit there for that long, and I get cold fries. I didn't want to go back in and wait another long time period, so I left. I live 10 minutes from there, when I get home I put the fries in the air frying, with most of the fries being broken end pieces of a fry. I get to my wings, still hot, but SOGGY! The whole bag at this point is saturated from the sauce. There were small parts that were still a little crispy, seasoned well, but majority of them soggy( it was pointless to order them fried hard). Now that lemon butter flavor they suggested was spot on! I tossed the bread that came with it because it was hard

Overall, I would say it was a mediocre experience. I spent almost $16 ( tip included), for a 25 minute wait on primarly soggy wings, and cold fries. I want to support, so I hope they take these reviews and do better. There is always room for...

Update 7-2023 Thank you Fingerz for your support of the SGHS Volleyball Teams!!! Went in to pickup the sponsorship check and couldn't resist the beef nachos (added BBQ sauce cause I am Country. It was great...perfect portion of meat, cheese, peppers.

Original Fall 2022 Y'ALL FOR REAL!!!! I called these folks about 7 pm on Wednesday to order 400 wings for the South Gwinnett Chorus. Ok first, we planned on another provider doing food however when I learned who the vendor was I was like Nawww my (100) babies ain't gonna want to eat that. I spoke with momma Clarice who said daughter Rene would contact me regarding catering. She called immediately, sent me the menu and answered all my 1000 questions, provided quotes for a bunch of different options with a very PLEASANT ATTITUDE.

The entire crew was friendly and very professional. I placed an order for 400 wings which were perfect (not then sick chicken parts that others try to pass off as wings), the seasoning/flavor was good. Clarice even followed up less than 20 minutes after I picked up the order. My students loved the lemon pepper and mild buffalo wings. I ended up ordering fries after I was back at the school because as I suspected the students did not eat the situation that had been prepared for them. Rene drove them over for me while the wings were still hot!!!

Regarding the price: they provided a business partner discount for the club which we greatly appreciate I will gladly pay for black owned and operated businesses to remain in this community I will gladly pay a company willing to hire children with a workers permit.

Now I do need to let y'all know the party wings are only available on the catering menu but I wonder if enough people start asking if we could get them on the regular menu.

I forgot to take pics of the full load but here are the wings and some leftovers ...much different than the other plates of the food they wasted.

Thanks y'all for good food in our community.

And they got $7...