In the last year we’ve spent over $900 in items we’ve enjoyed, including; clothing, shoes, and housewares.
Then last weekend we purchased two large pillows saying, we’d need to see how they fit the sofa. When we got home the pillows we realized they were massively too large for the sofa. Six days later, today, Sunday, we brought the pillows back, tags on, never used, asking for a store credit toward another item. Upon calling to check with the owner, we were told they have a strict policy of no returns, even for store credit. We were told they would exchange clothing but all home items were final sale. There is no signage nor was there any disclosure about these two full price pillows. As a matter of fact we were told the pillows had only come in new the day before we purchased. Zero options. We were not asking for cash back. So stunned, as they know we’ve purchased many items from them in the past. The lack of disclosure at time of purchase with an attempted store credit days later with perfect, never used pillows, is hard to comprehend. One pillow never even got out of the bag. We had really enjoyed the store previously and had shopped and purchased many times before, but will never set foot in the store again. Buyer beware!!! Do not purchase here unless you are 100% sure the item will work in your home. Now they have the two pillows to sell again to someone else and they lost a repeat buyer/customer. Never written a negative review in my life, but this is as lacking in customer respect as ever...
Read moreThis store was an amazing addition to first Street in Snohomish! The exquisite home Decor to the extensive option of both female and male attire. I was extremely pleased with my visit and will continue to visit Edit to check out their new incoming inventory! With the added benefit of the choice to wear a mask while in the store or not I found is an added step back to normalcy as many of us want! Both the owner and employees are extremely helpful and friendly, amazing women making their dreams come true! In conclusion LOVE...
Read moreIf all you want to know is about the merchandise at Edit - then don’t walk - RUN to this store! They have everything!!! From incredible designer brands, to more simple options. Shoes, candles, men’s and women’s clothes and literally the cutest selection of boho baby clothes! If you care about customer service…. This store has some of the kindest employees. Not only do they absolutely know their stuff and can style you on the dime, they are simply just down to earth good people running an...
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