ALDI — Local services in Solon

Horrible customer service specifically from Allison (per my receipt). She always throws my groceries and has broken my pasta more than once and even broke an applesauce. If you want checked out (which I always need with a cart of groceries) she always asks if we are using cash or card, as if that matters. And if you aren't using cash she looks at you like you pissed in her cheerios.

I'm not going to use self check out with a full to the brim cart of groceries. Reading the other reviews I see at least I'm not alone in feeling like she's so rude.

I'm just trying to buy groceries for my family, I'm never rude to her, but she's consistently angry that I had the audacity to need help checking out. Just quit. I shouldn't have to be made to feel like an asshole for simply having a full cart of groceries and needing to check out. And my pasta didn't do anything to offend you so stop chucking it like it personally...

Terrible customer service. They never have a register open. The light is never even on. I waited with four other customers in line at a register and couldn’t find any employees anywhere in the store. I finally knocked on the door in the office area and a woman opened it immediately and snapped at me “Can I help you?” I said yeah could we get a cashier out here? She replied that if I was paying in cash, she could ring me out, but if I wasn’t, that’s what the self checkouts are for. I said that I’m not about to ring out a full cart of groceries at self checkout. She then snapped at me “well then unload and I can help you” I pointed to the belt where my groceries had been sitting for the last 10 minutes and told her I’ve already unloaded. Nasty attitude from this woman every single time I go in there. If you don’t want to be a cashier at Aldi, quit. Or, stop being a jerk to...

I love, love, love that we finally have Aldi in Solon. No more wasting my time going to other ones. I went there on grand opening. I was 60th in line and I got $10 giftcard, reusable bag, key chain and 3 $5 coupons for future shopping. Nice! Store is nice and large, organized and so far clean. Wonderful customer service so far. I am looking forward to saving my money and gas and cooking a bit more for my family because now I have no excuse not to because aldi is right in town. I just did this review 3 weeks ago but I must add one thing. They need to fix outside light by the store. Because at night time it looks very ghostly and dark. Marc's and Hobby lobby have very good lighting Aldi's light right by the store does not work and on other side of parking lot they don't even have light. Not a good design. I need to lover my rating now unless they...