Public Storage — Local services in South Daytona

Public Storage remains a rodent infested property. Due to a lack of integrity, and the willing admission that they are protected legally, management continues to do nothing except take a monthly payment. They are unwilling to bring in professional help to take care of the toxic environment. Left with no alternative, the slow process of cleaning, assessing, and moving the few undamaged items is almost at an end. While cleaning my son and I wore filtration masks. This was to protect ourselves from the deadly environment which is created by the presence of rodent excrement. Each time we are there we remove the droppings, and each time we return more are there again. As if the insult of paying for a unit, which is home to vermin was not bad enough, the manager cut off the outside water source so we couldn't wash our gloved hands. She stated, "you have to bring your own water supply". It seems she didn't think our masks were good advertising for the business. Gratefully we are close to finishing the process. It has been a physical, mental, and financial drain! Hopefully this review saves others from the experience. Encluded are the most recent photos of our rodent finds. At least these were dead, unlike before. I bet the regional manager would bragingly say that this was progress! On a brighter note, I would like to recommend an alternative storage facility: Extra Space Storage in Port Orange. It is a brand new business, in a brand new building. The entire property is clean, good lighting, and safe: Great...

After over a year of having my stuff in storage at Public storage at 2450 Nova Road, I went to remove my stuff.

You will see from the picture the amount of Rat poop and urine found through out my unit. My unit did not have food, only furniture and sealed boxes.

Thousands of dollars worth of furniture is ruined just in my unit. I also feel very sick tonight, from all the exposure to Rat poop and Urine.

I saw another man looking at his unit and asked him if he had the same problems, not only did he it was worse. His unit is no where near my mine and in a different building.

Public storage on Nova Road is a place where you should not leave your stuff.

If you have not looked at your unit in a while, you need to go. This is where class action suits start. They are aware of the problem, but do not do enough to stop, nor do they inform their tenants that the problem exists.

The people who run the public storage at this location never mentioned the fact of the extreme rodent problem, or I would have never stored my furniture in there.

There is no since to store stuff that is going to get ruined by Rats and a negligent staff that will not do what is needed to get rid of them, nor will they tell you of...

I am actually very surprised to see that the reviews total a 4.6 for this place. Make one wonder if they are friends and family. The place was full of rats. We lost a box of kitchen items due to rat droppings. When we were moving out a gentleman a row over was very upset that he had to throw away several items due to rats chewing at them.Whem customers pay as much as they charge...extermination would be nice. We had a couple pleasant encounters with one woman that is employed there, however most of them are cocky and DO NOT bend toward a "customer is first" mentality! We moved out at 8pm on the day we were supposed to as to not be charged. My husband called the next day to say that we were out. The woman told him that because we were not out by 6pm we owe $4. We were never told this face to face. She told my husband that it is in the contract...well...it may be. Lol. Even so, is this the customer service you want? We were told that we will recieve phone calls about this $4 until it is paid. NEVER AGAIN! WE WOULD NEVER USE PUBLIC STORAGE. I don't have time or make time to do reviews. I just made...