Walgreens — Local services in South Jordan

Wish I could give a 0! Everyone here is disgusting. Even the manager. I ordered online a face cream for pick up. Seconds later I get an out of stock cancelled. I also was picking up some photo cards. I went in and right as I walk in is a ton of the face cream. I went to the photo counter and she said, "there's no other staff out here they are lazy and are in the back". Then she asked me if I wanted to cut the photos out myself and showed me the cutter and my cards. I said no that's photos job I don't want to mess that up. She said then you will have to wait for someone to come and do them. I told her I would come back the next day. Next day the manager was there and immediately gave me attitude. I said, "HI I had a pick up yesterday and they weren't done I said I would come today are they done? " and this other lady started having attitude, well we are short staffed and I don't have time. Never once did I have an attitude. I said I understand that's why I gave it a day. Then she said this is the best I can do. And the pictures were cut wrong! They were cut off. I explained and she said yeah okay I can't do anything. I said okay you know what, you have an attitude and that's not okay, I'm trying to be nice. Anyways walked out called corporate and she said they would refund me and a manager would call. 4 weeks later NOTHING. I called back to follow up and she said the manager closed the case as called and left message. Never once did I get a message. Then she said they would call me again. Still nothing! I will never give this...

I used to go to this location on a weekly basis. Mostly because it’s closest to my house and because the staff usually treated me very nicely. That is until one night I was struggling with a flu needed medicine, soup and diapers. I knew I was arriving 5 minutes until 10 PM closing and so I ran through the store to ensure I wouldn’t keep them past closing. I was grabbing my last item of 3 when the manager (I believe, to my dismay) with purple hair. Rudely said “ you do know we’ve been closed for 5 minutes. You need to stop shopping and leave” I stated that it was 9:57 and that I thought her customer service was terrible. She proceeded to yell at me across the store about how she takes closing on time seriously for safety reasons, which I would understand but her attitude towards me was horrendous to be honest. I was calling Walgreens customer service in my car to explain what happened. Her and co-workers locked the door at 10:01 and the lady with the purple hair proceeded to yell at me very aggressively. I’ve now called the customer service line twice and they were supposed to call back and still haven’t. I have to now drive 10 extra minutes to go to another Walgreens. Because I’d rather not go in and be harassed by her. Reading through the comments I’m sure she is the manager most keep speaking of. To her higher ups… you will keep losing loyal customers if you keep this maniac employed at your store. Very dissatisfied and honestly flabbergasted that she is able to get away with her horrible treatment...

Had been up since 3am with some nasty symptoms. Luckily, I was able to go onto goodRX and get a doctor online to prescribe me with what I needed. So I had it sent to my nearest Walgreens. After googling and seeing that they open at 9am, I was sure to be there when they opened. Especially given that I had been up the last 6 hours counting down the second I could get my medicine. In some serious pain. When I got there, the rude blonde girl at the window literally didn’t even look my direction. After giving her my name and birth date. I tried explaining that I was recently married so the names could be off, I’m not sure what last name the prescription came over as. And cutting me off, she rudely said, “we JUST opened, I have FORTY requests coming through my fire wall so I don’t see yours. Come back in 30 minutes” not even confirming if my prescription was in the cue or anything. She was arrogant and rude. It’s not the customers fault that they’re not ready to work when their opening time comes. I think they forget that SICK and HURT people are coming through to get important meds. If she would’ve been nice and said, yep we got that in just now, we’ll get that made, we should be ready for you in 30! Would’ve made the whole difference in the world. Service has truly gone down hill. It’s no surprise this location has such a terrible...