My Psychiatrist — Local services in South Miami

I would give this location zero stars if I could. I spoke with Dr. Esquenazi in the beginning of March. The appt itself was completely fine. Thorough, thoughtful, to the point. And that's where it stopped being fine.

My prescriptions were supposed to be called in by him or his team. They never were. I called every other day. For weeks. Was told it was being escalated and I would get a call back. I never did. Weeks. I kept calling, kept getting the run around. The agents who picked up the phone could only email the office and couldn't... Or wouldn't get me connected with this office to sort it out. Last week, someone tried to help me and get the scripts filled. I confirmed my meds for what felt like the billionth time. Finally thought I had a resolution. Turns out, the wrong meds were called in. So here we are 6 weeks after the initial appt and I still don't have my meds and I'm spiraling. I will never ever make another appt with the S Miami office, ever again. A wonderful woman in the Hollywood office, Amber, finally helped me out today and got everything sorted out and even helped me deescalate. I'll stick with Maria and her team.

Do better. It shouldn't take me thinking un-aliving thoughts to get someone's attention that we're not being taken care...

I started after a very devastating divorce of a 40+ year marriage. I found myself to be in a very dark place that I could not find my way out of. While medication was used at first and adjusted as needed I was guided along this path and no longer am on medication. I still have appointments, although they are spaced further and further apart. I actually had one today where I expressed that it is nice to know I always have the safety net below me that they provide. I found the staff and doctor to be very pleasant and professional in a very caring way. I was never treated as defective or lacking. I was accepted just as a dentist would treat someone with a tooth ache. It happens. We are here to help you kind of thing. I gave them a 5 star because...

To whoever may be reading this,

I have been to numerous horrible mental health providers and I truly ran into an angel of a psychiatrist named Dr.Linet Parra Casola. If you are thinking about starting at this office or switching doctors, give her a try. She is empathetic but yet professional. Truly cares for her patients wellbeing and wants the best for them. She is extremely well educated and makes you feel like you are in good hands. As someone with crippling anxiety, I trust her with my whole heart and I am glad that there are still such great doctors out there. She is currently out of the office but as soon as she comes back, BOOK WITH HER! Also her medical assistant Krissy is...