South Miami Walk In Orthopedics & Sports Medicine — Local services in South Miami

Summary:

-Office dropped the ball with the CT scan, and had my mom walking around without a sling or cast for over a week, aggravating her fracture. -Waited over three hours, when the waiting room was empty. After waiting over three hours, my mother asked if it would be much longer, and the PA gave her an attitude, so she got upset and left. -PA Mr. Bodden was rude to both me and my mother. He performed an unnecessary in-office ultrasound, aggravating her pain, even though the CT showed it was a non-displaced fracture. -Dr. was very nice, but the office did not inform my mother she was walking around with a fracture, unprotected.

My mother fell several weeks ago, went to urgent care, and they ruled out a fracture and put her in a sling. After several weeks, her pain persisted, and I told her to see an ortho specialist. She went to this office, they took an X-Ray and said there was no visible fracture, but ordered a CT scan to rule out any other issues. The doctor told her to remove her sling, and sent her home. My mother took the CT scan on Friday. I visited her again the next week, and noticed she was holding her arm in a guarded/flexed position, and she said her pain has been increasing ever since the doctor told her to remove the sling. So I told her to go back to the doctor, and she called and went in the following day, a week after her CT scan.

When we got to the waiting room, the girl who did the intake asked if my mom ever got the CT scan. I was shocked. When the PA Mr. Bodden came in, I asked a question about why her inflammation was getting worse, he looked at me deadpan, and responded to me with "She has a fracture..." with an arrogant tone. The underlying tone in his voice was, "Of course she has inflammation, she has a fracture... (you moron.)" Apparently, they never followed up, and my mother was walking around with a non-displaced fracture without any protection, which was causing her condition to get worse.

Ok so then WHY did no one call her to tell her she had a fracture so she could DO something to protect it, such as maybe put it BACK in the sling?

Then because she complained of excruciating pain, he performed an ultrasound on her elbow, which... if "She has a fracture," as he says, and the inflammation and excruciating pain is to be expected at five to six weeks, then why was the ultrasound necessary...?

The doctor then came in and said "Wow I wonder why these results took so long!" I will say the doctor himself was very pleasant, but he only spent a couple minutes with us, and the rest of the time was spent waiting for the physician assistant to come help us.

The final straw was that my mother called the office before we came to make sure there wasn't a long wait, as she had an appt. with a client at 5 PM. They said there was no one there, and to come in. When we got there at 1 PM, the waiting room only had two people in it, but we waited over three hours, and finally my mother nicely asked the assistant Mr. Bodden if there was going to be a long wait because she had to see a client. Yet again, he gave her an attitude, as he did with me before, and she got very upset and left without getting a cast. She has been using a sling since the appt and her pain is improving... SURPRISE!

I get that doctors offices sometimes have long waits, but there is a respectful way to talk to people to de-escalate a situation, which Mr. Bodden doesn't seem to have the ability to do. I have never had a PA be disrespectful before; it's usually doctors who are arrogant. In this case, the Dr was very respectful, but the PA was not, resulting in me being upset enough to write this review, and to contact the insurance about the whole situation.

If you SUSPECT someone MIGHT have a fracture to the point where you send them for a CT, then doesn't it seem like the protocol should be:

Keep the sling on, go ASAP within a day or two to get the CT to rule out a fracture, then if there no fracture, only THEN remove the sling?? Instead, the doctor was going to CAST her over a WEEK after her told her to...

This practice is AMAZING ⭐️⭐️⭐️⭐️⭐️ I was desperately trying to find an Orthopedic that could see my 8 year old daughter the same day. She supposedly had a fracture and was seen at an express care clinic on a Sunday afternoon and had a temporary splint placed. I was told to call the next day and find an Orthopedic office that could cast her if indeed it was a fracture. I did a google search and found South Miami Walk In Orthopedics! I called first thing on Monday morning at 8:01 am and they answered and told me to come on in as a walk in! We showed up and couldn’t believe how great and up to date this practice is. The ladies in the front desk were so friendly and kind. We waited longer than the usual because we had no appointment. My daughter had X-rays done by Alina who is great with kids and they were reviewed by David the office’s Nurse practitioner. He took his time assessing our previous results and thoroughly assessed my daughters arm since this was her second time fracturing the same arm. Shortly after, Dr. Rosselli came in and also took his time to hear what happened to Allison and thoroughly reviewed and compared her previous X-rays from the past to the new fracture and determined that she hindeed needed to be casted for about 2 weeks. Allison was then casted by Alina who made my daughter feel so comfortable that she actually enjoyed being casted. Alina is so patient and has great casting technique! It’s been 2 weeks and Allison’s cast was removed and we are looking forward to starting therapy with them as well. Her first fracture never healed properly. I wish I would have come accross this office 3 years ago when she suffered her first fracture. Hands down AMAZING physicians, staff and office for ALL your Ortho needs from A-Z for ALL AGES!!!! Thank you South Miami Orthopedics ☺️ The...

The staff and doctors at South Miami Walk-in Orthopedics and Sports Medicine take personalized healthcare to a whole new level. The three times I have called the office they have been able to get me in for an appointment the same day, and have provided exceptional service. The front desk staff (Alexis) is efficient and friendly. She is great at getting things done, staying on top of the insurance company, and making sure your account is up-to-date. Barbie, the X-ray tech/assistant, is such a sweetheart! She is so caring and compassionate – she’s like the office mom. Dr. Morales and Dr. Rosselli are truly wonderful. Not only are they knowledgeable and professional, but they are personable; finding affable physicians in this day and age is hard to come by. They take a personal interest in your orthopedic problem(s) and empathize with you. They do everything in their power to find a solution or guide you in the right direction. Then there is Stephen or Stefan, I just call him Dr. Granola. Dr. Granola is shadowing the doctors since he is still completing his residency. Dr. Granola is very nice, down-to-earth, and speaks Spanish, so don’t let his farm boy façade fool you. The clinic itself is aesthetically pleasing since it is brand new. You can tell the doctors are into the latest technology and procedures, and want to provide their patients with the latest and greatest. If you have an orthopedic issue or concern, this is your one-stop shop to get your problem(s) addressed by a group of kind and erudite...