Stopped in today to look for soft, full size mattresses with a budget of $800 each maximum. Ryan was incredible, he didn't give us any of the "salesman" schemes. He didn't try to up our budget, and he was great at narrowing in on beds we'd like as we tried several options, and he stuck to only showing us beds within our price range (including ones considerably lower that were still soft and pillowy). We had even told him we had a few other mattress stores we wanted to check in the area to make sure we price compared/saw all the options before picking, and he didn't do the typical "but wait, there's more!" salesman catch like we experienced at three other mattress stores later that day. He just let us know it's free delivery, 120 day sleep on it trial and they price match, and to have a good day. We came back that same day and purchased two Sealy mattresses, and he continued not to push additional products on us. Very appreciated and a fantastic experience. I won't name the other mattress locations, but the salesmen we dealt with were the stereotype you think of with being pushy, trying to upgrade your budget, show you products you do not want, and give you a hassle if you try to leave without making a purchase. Go to the Mattress Firm in Carlisle and see Ryan, he'll give you a great mattress shopping experience with no...
Read moreWhen my wife and I travel, I find myself always sleeping more comfortably than I do at home. We stayed at one place where the mattress was so comfortable, we bought one for ourselves online-- well, actually the next model up... but I hate it. So, I went to that company's website to see if I could try out a few other models and they directed us to this Mattress Firm.
Despite the fact that we had already bought through another seller, that we would probably be trying to get another mattress under that warranty, and that we don't even live in this area, Ryan (Michaels, since we found out that there's more than one Ryan) very patiently started to diagnose my sleeping issues and offered me great recommendations. It was less of a sales pitch and more of an educational experience to try to figure out how to get good quality sleep.
I highly recommend coming to this location to actually solve your issues and get guidance, and then following through and rewarding them with...
Read moreIf you need a mattress, shop here! This has been the best mattress-buying experience we've had in 30 years of purchasing mattresses for our family. Nick was absolutely wonderful to work with—polite, knowledgeable, friendly, and never pushy. As a result of his expertise, our mattress is perfect for us, and we absolutely love it. We are both getting the best sleep we've ever had! Additionally, the delivery team was punctual, wore shoe covers, cleaned up thoroughly, and took away our old mattress. We highly recommend this store.
Thank you so much, Nick.
Allison &...
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