Target — Local services in South Middleton Township

The absolute worst customer service experience I have ever had. If I could give zero stars I would. I placed a drive up order late Saturday afternoon. I went to pick it up early Monday morning and it was cancelled and stated that the “pick up window expired”. It was less than 48 hours since I placed the order so I was confused, but walked inside to get my items. Part of the cancelled order was a Black Friday sale item and I went to the service desk to ask why it was cancelled and if they would still honor the price. The associate was confrontational and stated that they “don’t cancel orders” and that I must have don’t it. I assured her that I didn’t. She then acted as if I was trying to scam her to get the deal that I had paid for. She came back and said they would do it this one time only but never again. When I asked why my order was cancelled for the 5th time she said “I don’t know.” She then proceeded to talk about me as if I wasn’t there on the radio with another coworker who told her that I must not have picked them up within the 72 hour time frame. I once again showed her in my app that I ordered the items on Saturday and it was well within the 72 hour time frame. I asked what the policy was regarding drive up orders and she again said she didn’t know. I asked her if she could find out. She finally asked for a manager to come to the front and at this point I was so angry and insulted that I simply left. I will never return to this location. This one employee took a loyal customer who shops there several times a week and turned me into someone who will never...

Absolutely love the store bc it’s rarely crowded like the one on the Carlisle Pike but the women’s bathroom is always disgusting and lacks any cleanliness what so ever. One time I could understand but a handful of times where there is no soap what so ever, toilets filled with feces not just in but on the toilets. Trash throughout the bathroom and overflowing trash cans. You would think that around 8pm when 8 of the employees are standing at the front of the store or hanging out behind the Starbucks register or at the u scan, joking around, that someone would be able to clean up the bathrooms. This isn’t just from one day or not being cleaned but days on end. Clearly sanitation or hygiene is not a concern. If you even try to get their attention to speak to them you are met with a sigh and them mumbling to one another. You’re better off using a...

A few weeks ago I went to buy a TV. Walked back to the electronics section and no employees were to be seen anywhere. I pushed the help button and it brought up a timer that said "someone will be up to help you in less than 120 seconds!" So I waited. An employee finally showed up at the last second, but immediately had to turn around and go back to wherever he came from because he forgot everything he was supposed to be carrying in order to help people. Checkout was easy tho, and he wheeled out the TV on a cart for us and put it in our car which was very nice. Im not upset with the emploee at all as he was very nice and apologized for having to run back and get his gear. But it is annoying that you hear so much stuff about Target never hiring new people, when they dont even have enough employees for someone to always be in the...