SymbolArts — Local services in South Ogden

Where do I start? I had used Symbol arts before and had a better experience then. I called and spoke to Rachelle originally about having another order of shirts and hats made and she seemed helpful. But, then it turned downhill from there. I asked for the order that I had placed before to be duplicated and added some additional items (jackets and tank tops) to be made. I was directed towards a catalog online to pick from and it had posted prices. So, I was expecting it to be close to the catalog price but when the estimate came back it was completely off. I understand needing to make money and charging for the embroidery work on the jackets but it was double. I could only get her to respond to me via email and never return a call so that I could explain in detail what I was looking for. Two voicemails and a message with the receptionist saying that she wouldn't call me back anyways didn't change anything. I picked my stuff up today and will never return do to the experience I had this time. The hats are not the same hats even though I sent the old invoice which showed what style it was and the new jackets are garbage. I should have listened to the voice in my head and went to another shop where I could pick it out in person and know what I'm getting quality...

I have a bunch of coins and the ones from SymbolArts are always the best as far as detail and quality. So, when it came time to place an order, SA was the only vendor I considered.

Rich F. was our point of contact and he took my rough sketch and ideas and was able to get exactly what we wanted. He was very patient with the many little changes we wanted and the end result was perfection.

The pricing model was very fair and due to the quantity we ordered, we got a great deal. The lead time for production was quoted at 7-8 weeks and they were shipped right about the 7 week mark. They were well packed and arrived without issue.

Our coins ended up being super popular and we are in the process of placing a second order for more of them. Overall, SA made the process easy, fun, and they delivered a flawless...

We wanted to do a new badge design for our agency, and struggled with a couple of other vendors before we went to Symbol Arts. From the minute we started working with them it was an amazing experience. As we were going through the process and making changes, they were very quick on making the changes and really trying to embody what we were looking for. They were helpful, listened to what we wanted and provided an beautiful product that we are getting amazing response to. The badges came out amazing, and so we had them do our duraflex badges as well, and once again, we are extremely happy with the service and...