Went to this location and was greeted politely, but that’s where the good part ended. I pointed right at the promo on the window for the iPhone 16e — $49.99 when you port in your number. Instead of honoring it, the rep kept asking me “how much do you want to pay?” Well, I’d like to pay the advertised $50 for the phone plus $60 for the service and the activation fee. Simple, right?
Instead, he kept dodging and trying to spin the price into something way higher. The whole interaction felt like a...
Read moreIve tried for 5 weeks to remove 1 of 4 lines. Its inactive and we have no need for it. Customer service is NO help, im being told i can't remove the line due to having a phone under credit..which is attached to another line. I cant get a clear answer as to how thats related to it. In person,at this location... they were also no help. Meanwhile. Im paying 60 dollars for a line i dont need. Ive been a customer over a decade.. they are great.. unless you...
Read moreWendy Santiago were GODS Angles today they went out of there way above and beyond to help me and my wife switch and super patient hooked us up Santiago went out of his way drove to get my wifes phone no words best customer service ever and they hooked us up such a blessing thank you GOD bless and GOD speed BEST CUSTOMER SERVICE EVER THANK YOU...
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