Michaels — Local services in Southern Pines

I love the people who work at this store but I have to leave a bad review because I have a project I’ve been waiting to finish for over six months because the Loops and Threads (Michael’s brand) yarn has not been restocked in that time. When I asked employees they said it was because the shipments haven’t been unpacked. In six months. I don’t like shopping at Hobby Lobby and Joann’s is too far away so I’m just stuck month after month. If I wasn’t concerned about color matching and how the yarn feels I guess I could pay to ship it but I don’t think it’s unreasonable to expect a store to refill their own products in that amount of time. It’s extremely frustrating especially when employees admit there are boxes and boxes of yarn they just...

It hurts me to not rate a 5, but I must. This used to be my spot. Was always running to Michael's for something. Haven't been crafting much during the 3 years since my daughter was born, but when I do, I've been to Hobby Lobby. Went to Michael's last night for the first time in 3 years and was shocked at the prices. Especially after seeing all of the sale prices online before going. There were great deals on certain items, but overall was high. My daughter wanted a kids' plastic hat with a light on the front. I went and checked the price and it was $17! I had to keep telling her no because of prices. Very sad. Cashier was very sweet and I wanted to mention that! A very young girl. Love Michael's and their selection. Will always be a special...

Good staff, helpful, courteous, and nice. Clean store. Always use their coupons. Go top their website and have the coupon, or coupons sent by text to your phone. There is commonly, and usually a 40% off of a single regularly priced item. There are exclusions to eligibility for the discount, and to make life easy, select the items you want, and as you checkout let the cashier scan your coupon from your phone or your printout, and the discount will be applied to the most expensive eligible item.

The system is not perfect. For example, if you go in for one item and that item is on sale for 30% off, you can't opt for a 40% discount from the regular price instead of the sale...