Infinity Jewelers — Local services in Southfield

From the moment I walked into Infinity, I knew I had made the right choice for such a significant purchase. The ambiance of the store was welcoming and elegantly designed, setting the stage for a remarkable shopping experience.

The staff were outstanding. Their expertise and patience were evident as they guided me through their impressive collection. They took the time to understand my preferences and budget, making me feel valued and respected.

The highlight of my visit was finding the perfect engagement ring. The quality and craftsmanship of their jewelry are undeniable, and the ring I chose is a true masterpiece. It captures the essence of elegance and love, making it the perfect symbol for my proposal.

What impressed me most was the level of personalized service. The staff went above and beyond, ensuring the ring was perfectly sized and even offering insightful advice on planning the perfect proposal.

I cannot thank Nick and Seta enough for their part in this special chapter of my life. Their commitment to quality, customer service, and genuine care made this experience unforgettable. I wholeheartedly recommend infinity to anyone looking for exquisite jewelry and a personalized shopping experience.

Thank you, for helping me find the perfect ring to start our...

I had the worst experience I’ve ever had buying jewelry.

I wanted to purchase a set of earrings and inquired about the colour of the lab created emeralds. The owner indicated that they were lighter than what I initially wanted, which I accepted and placed the order.

They then cancelled my order stating that the earring are lighter than what I initially wanted. I clarified that after reviewing the photos and their description I am fine with the lighter colour and still wanted to make the purchase so placed the order again.

They again cancelled it, indicating that they didn’t want to deal with a return if I didn’t like the colour. I again told them I was fine with the lighter colour and had no intention of returning it. I indicated I was still interested in making a purchase.

They then abruptly changed their shipping policy so I would not be able to place an order. It was actually unbelievable, considering I wanted to place an order, but was refused because they didn’t want to have to deal with a potential return (despite their store policy allowing returns, and despite me having no intention of making a return).

Apparently they are the kind of store that thinks they know better than you about what you want, refusing to sell you what you actually want...

Disclaimer: we made transaction through Etsy, but had a positive experience, so I wanted to also review on here since only my fiance could review on Etsy.

I cannot thank Nick enough for making my dream engagement ring a reality!

I sent my poor fiance a million rings, but after he told me that he wanted my absolute favorites sent, I sent a few- Infinity's listing being my favorite.

I didn't know that my fiance had saved up and was ready to purchase, so I had reached out to Nick to make sure that the style was still available. He was extremely fast to answer, and was very personable. My fiance said that he was an absolute pleasure to work with. My ring was created in a custom size, and Nick was in touch every step of the way.

Unfortunately I had told my fiance the wrong size, so we did need to reach out again to Nick to inquire about sizing and warranty information, and he was happy to help answer our questions.

The ring is STUNNING and I have received so many compliments on it! The price was very reasonable, and the jeweler who sized it even complimented it. Pictures...