Extremely nice staff. Decent selection to choose from. Staff seem like they are trained to push the charm bracelets a little too heavily. Or if you like something, they will push a similar type item that is significantly more expensive. Just feel that sales tactic is outdated & quite cringy.
Dropping an additional star because I was told they wouldnât use my cell# to spam text me. Well, it only took a couple days to determine that was a lie. đĄ
Update: They have clearly dropped the quality of their products. Had a necklace from them for years & it looks fine. Get a new necklace and it looks like crap after a...
   Read moreMy wife and I visited your Brighton Southlake location We had such an amazing experience we wanted to take moment to let you know . Once in store we were greeted by the associate, Sandra. The bags my wife had researched was not quit what she was wanting, a bit disappointed, Thanks to Sandra listening, patience, and her courteous nature we bought not only a purse several other items as well. We will defiantly be...
   Read moreMuch to my surprise, the help had a very bad attitude and raised her voice as wanted to return one item of several I have purchased. I even called back and asked her why she was upset and again she raised her voice very unusual for the store. There was a promotion where you got a free small bag and the whole issue was that she thought I was trying to take advantage of that offer when I really didnât...
   Read more