GO TO WILMINGTON! I support local whenever possible. Unfortunately, our experience at Sinderella’s was no fairytale. When the styles offered were not exactly what she was looking for, my daughter was encouraged to order a custom dress rather than go to her appointment at a competing bridal shop in Wilmington With custom measurements, we were told it would “fit like a glove* Besides, she said - the dresses at that shop fall apart and she is called on regularly to repair them. Payment was demanded up front, and the sketches promised were never delivered. Reassurances were made After the ill fitting dress arrived, we were told what was promised was not possible due to the type of fabric used. As soon as the factory told the shop owner they could not deliver what was requested, she should have contacted us so that we could have made a different choice. She did not. Instead, when the ill fitting dress arrived much later than expected, her whole attitude changed. “That’s what you get when you try to change one of my designs* I could hardly believe my ears! She refused to hold the factory responsible and would not take responsibility herself We had little choice but to order another dress - which alterations were begrudgingly made as the shop was experiencing hvac issues and the shop owner informed us that she had “moved on’ to other brides. I had to pick up the dress without my daughter, and bring it to a seamstress in Winston Salem for her final fitting. Veronika was a Godsend She remarked that a child could have done better alterations - noting that the thread was pink, not even matching the dress. She also showed us the veil in photographers light and told us it was too white to blend with the Ivory dress. So in addition to paying for 2 dresses, we had to pay for extensive corrective alterations and another veil. If you choose to take a chance on this shop DO NOT PAY IN FULL UNTL AFTER YOUR ALTERATIONS ARE COMPLETED TO YOUR SATISFACTION this owner will not make it right if you are...
Read moreWow what can I say, this bridal boutique is the best around, myself and my husband came to Southport for a holiday with our children from the uk may this year. The reason we chose to holiday here was because Sam actually has my dress made back in 2017 when we got married in Florida and had it shipped to hotel for me. Due to the hurricane erma that hit us just after we got married we wasn’t able to have photos done. The dress was absolutely amazing and by far a princess dress any girl could wish for. She also made my girls brides maid dresses and waisted coats for my husband son and my husbands best man.
Skip forward 8 years and we felt we had to come to Southport such a beautiful place to see Sam to hire a dress from her so we could finally have our photos done. Sam did not disappoint, the dress she had me fitted in was absolutely incredible. We invited Sam to come along with her daughter and have some photos with us as keep sake memories of the best day of our lives. The customer service, the details, the communication and the after part was all just truly blessing. Sam has such a big heart and you can really tell she just wants to make her beautiful brides happy. Sam thank you again for all your hard work you do for us brides and you were one of the reasons my wedding was so...
Read moreLet me start by saying this. No words will be able to express my gratitude and love for the owner of the shop Samantha. She is the best in the business hands down, anywhere around. She has a beautiful selection of dresses, most of them designed by her. Who better to help you choose your special dress than the lady who designed them and knows them best. Go see her! She will make you feel so comfortable, so loved, so at peace! She knows when her job is complete and she will not stop until she gets it done, happy tears and all.
She truly has a gift. She truly has magic. I did not give her anytime, it’s Tuesday and I’m getting married Friday. She has honored my smaller budget and is even able to take care of the alterations in my small timeframe.
She cares about you and that’s just who she is through and through. Down to the last detail she will help you, she’s an angel and a God send. I am so thankful I found her boutique. I would recommend her over and over again! Her assistant Miss Autumn is...
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