HomeGoods — Local services in Spanish Fork

I’ve had multiple negative interactions with an employee named Amanda at this location. I rarely even come here anymore because of how poorly this store treats both customers and employees. She is rude, condescending, dismissive, and completely unprofessional.

It’s shocking she still works here. She acts like she owns the place yet doesn’t even understand HomeGoods’ own policies. This isn’t the first time I’ve dealt with her attitude, and it makes the whole store feel poorly managed.

There are plenty of kind, capable people who would represent HomeGoods far better. Honestly, almost anyone else would do a better job. Amanda should not be the face of this store. Come on, management...

Came in today with my two children (very young) and it was fairly busy in the checkout line. The cashier was trying her best and when she asked for help no one seemed to listen. When someone did come up (his name tag said Austin) he ended up cussing her out and calling her very crass names in front of my children. I’m assuming he was a manager because he was not wearing an apron, but nobody should have to put up with being spoke to like that. Great store, but doesn’t treat workers with any sort of respect. Felt bad because the cashier was so sweet even after that...

No customer service. First time I tried to buy a big backyard umbrella. I stood by it trying to catch the eye of an employee. Finally I went and found one and she was so rude when I asked her for her help. She said she’d get to me. I waited then finally ripped the tag off and took it to the register then dragged the umbrella out myself.

Each time I go there is no customer service. I waited in line, only one in line, while the cashiers talked and took their sweet time. It wasn’t until more people got in line that I was helped. I like the store but not...