Ash Street Upholstery — Local services in Springfield

Not me personally but my aunt(I helped her with transportation and such). Took her couch cushions to be restuffed and I guess the long and the short of it is 4 out of 5 ain't bad? Seriously though my aunt is a no nonsense sort of lady and she told the owner guy exactly what she wanted and for some reason the guy did it exactly backwards and then wanted to argue with her about it. I don't know all of the details but it seems this outfit sure is cashing in on the "only game in town" card. Also on the last trip they left her cushions on the dirty office floor(they have dogs at the facility too which blows my mind, why have dogs at a place that fixes people's furniture? You do realize some people are allergic right? Strike 2 and 3.) And to top it all off I saw the employee lady that saw her out roll her eyes as soon as my aunt looked away. TL DR, they have dogs in the shop, don't listen to the customer, and are kind of rude. The bad part is everything was going fine until the last trip....

I would highly recommend Ash Street Upholstery if you are needing anything reupholstered. Katherine and Tara helped me select a fabric and get samples for my sofa. The finished product was delivered today, and we love it! They did a fabulous job plumping up the cushions, and every detail was to the exact specifications we had discussed. I would definitely use their services again, and will recommend them to...

Very informative and knowledgeable employees. Everyone was courteous and went out of their way to make sure I understood the process. Most definitely will use them again...