AutoZone Auto Parts — Local services in Springfield

Good Day. Employee, Jamie C, went above and beyond when I came into the store yesterday evening after experiencing vandalism when someone blocked me in a parking spot and spray painted my white car with green paint, while I was sitting in the car,shady

I was in a panic to see if Autozone recommended anything to remove it. Jayne C said yes, he might have something he had used before. He then tried a sample spot on my car and it worked…so then I asked if he could take it all off for me and he agreed.

Now mind you, this taking about an hour to do and lots of elbow grease, to do, he was finally done! Wait there is more, since it had already rained and was looking like a downpour was coming any minute, I opened my trunk to grab an umbrella for him and another employee, Brandon H, brought out a raincoat with a hood! By now it was raining pretty hard!

Product used: Turtle Wax Polishing Compound

If it had not been for these gentlemen, I would have been paying lots more $$$ at some auto repair shop

I totally recommend this S 6th St Autozone location…Going above and beyond is...

Stopped by this AutoZone for a quick mission: an 8-inch piece of gas line for my mower. Figured it’d be a routine stop, but instead, I stumbled into one of the coolest customer service moments I’ve had in a while.

As soon as I walked in, a young woman promptly greeted me and got right to it—no hemming and hawing, just straight-up helpfulness. She took me to the back (where the magic happens, I guess) and started sizing up the gas line I brought.

When she asked how long I needed, I held up my measly little piece, expecting a shrug and a price tag. Instead, she says, “Oh, you’re in luck! We’ve got a bin of short pieces back here, and they’re FREE.”

Wait, what? Free? My inner cheapskate did a victory lap. She grabbed the perfect match, handed it over with a smile, and sent me on my way—saving me a few bucks and earning a big fan in the process.

So, here’s to AutoZone and their no-fuss, straight-up awesome service. And to that bin of free gas line bits—because sometimes, it’s the little things that...

This staff at this store are amazing! I am a emergency worker from out of state who came to Illinois in a contract assignment! My car battery went out and I took it to a car repair shop the day before where they didn’t have my battery in stock. I went to another auto parts store where they again didn’t have my battery in stock. Thankfully my third attempt was beyond successful. The boys down at store store # 2659 not only had my battery but their customer service was above and beyond. Kurtis helped me remove my old battery and replace it with new one which saved my time, money, and stress. He did it with a smile on his face. The manager also came out to check that my car started and I was all set. While I hope that I won’t have anymore car issues on this assignment if I do I know where I’ll be coming back to. This staff really treats you like...