Panda Apparel LLC — Local services in Springfield

Five star service! (EFFICIENT) I sent Scott a visual of what I was trying to do the next day I received a mock sample so I could make changes if needed, and an estimate. (GREAT PRICE) I was honestly taken by surprise at how inexpensive it was to get high quality embroidery. So the price added to the experience. (PROFESSIONAL SERVICE) I found Scott to be very informative throughout the process. I really didn’t know certain things like standard sizes, and also needed advice on what I should and shouldn’t put on the embroidery. He was very helpful in not only helping me decide, but he took the time to help me understand why. (OUTCOME) Below is the outcome. Based upon what I sent him, I couldn’t ask for a...

Sent the wrong product.. How hard can it be? Now I have to go through the return protocol etc. Find somewhere else to buy your clothing.......................................... Update.....I sent back the incorrect item and they sent me the correct one. It was as advertised, good quality. I had to pay for shipping on the return, which is the norm for many retailers. After posting I thought that I may have been a little harsh with them, mistakes are sometimes made but after they replied on line that I wasn’t actually a customer (Fake, fraud?) I thought I probably did the right thing. Maybe this will help them get their process...

Panda Apparel was wonderful to work with! I've been in business for 16 years and have finally found a company that gets my vision. They really took their time to make sure I was happy with my shirts. This is the first time in 16 years that I actually LOVE the shirts for my employees. They adjusted the colors for me and guided me as to which style/color shirts would look best. I also really appreciated the prompt responses and quick turnaround on my order. I also feel that their prices are very fair especially for the customer service you receive. Thanks for...