Petco — Local services in Springfield

TRAINER MIA REVIEW-

Eight weeks ago we came in with our highly aggressive puppy, JAWS. He was full on Dennis the Menace terrorizing every other slower paced shopper and dog in sight. I cried every time we took him to the park for walks as he would attack anything that would pass us by. It was a nightmare taking him anywhere but we needed to socialize him. We had no idea how to properly do so and he needed professional help. I was honestly at a loss as I felt like the worlds worst pet mom. I remember being on my hands and knees holding him back as he was growling/barking loudly at another dog in the Petco dog isle. I had tears down my face buried into his fur. He's a good boy at home but unfortunately we just didn't socialize him properly.

Mia, the dog trainer working that day came running into action. She asked very politely if we needed help after seeing the distress in my eyes. She took over and corrected JAWS instantly. He was even taken aback by how confident and quick she acted. He wanted to snap at her but her movements and lessons prevented him from doing so. Then with a quickness she told us her name and that if we ever needed help with JAWS's behavior that she could be the expert we needed.

I always reminiscence that day because it was fate. JAWS was decent at the pet store we went to prior to Petco but then showed the full extent of his aggression  at the Petco that Mia was so happening to work at. I like to think that she is an angel woman in disguise sent to save all the little furry rascals that enjoy starting mayhem.

Today, JAWS graduated his training program. He went from being this belligerent snarling dog on a choker that lunged at the elderly, to my sweet baby boy on a padded harness. After class we took him to several stores to get toys for his accomplishments and an older gentleman walking on a cane came up to JAWS. I got scared because JAWS tensed up at the sight of the cane but then he relaxed. JAWS then allowed the man to pet him! JAWS did not snarl, bite, lunge, snap, or even growl.

Thanks to trainer Mia, I have a precious boy who went from demon to perfection. She taught us so much and her personality is absolutely spectacular. Even for socially awkward people like us, she made training comfortable and straightforward. She used her witty humor, metaphors, and her knowledge to make instructions easy to comprehend/follow.

It was an affordable experience that we will cherish forever. JAWS paws thanks you a million Trainer Mia!

On an end note, Petco give this woman a raise because you all hit the gold...

Avoid this place if you can! Picked up my order and they gave us EXPIRED DOG FOOD... FOUR MONTHS OLD!!! My dog was throwing up blood two days later. Expired dog food can cause vomiting, diarrhea and more serious health issues. Expired dog food is more susceptible to growth of mold, bacteria and the development of mytoxins! We had to take our dog to the vet and those visits aren't cheap. When you buy food you don't expect it to be expired let alone 4 months. It was almost a week until we realized THEIR MISTAKE! To top it off, they didn't seem to care. The manager Amy said I could come in for an exchange or refund. I came the next day and she processed the refund, handed me the receipt and DID NOT say a single word. No I'm sorry, sorry for the inconvenience, sorry your dog ended up at the vet from throwing up blood, not ONE WORD after giving me the...

If i could leave a 0 star i probably would. I don’t do reviews often but truly i was disgusted by the number of dead or close to dead animals, fish, reptiles, etc their were at this specific location. If you know proper well being of animals, or are an animal lover just avoid this place because none of the above is being done. I took a video of the juvenile bearded dragons because the one was so close to death and if i could save them all i would but i just can’t. Which is why i had to leave. I will not be coming back to this location unless its to rescue one of these poor reptiles from this death trap. Its a shame, Look at the poor dragons breathing. And all the dead fish in the tanks….. not to mention $40-$60 for a fish that is surrounded by many other dead ones just like it? Watched a crab eating one of the $60...