Priority Urgent Care Springfield, MA — Local services in Springfield

I came in with a broken foot in pain bad enough that it was causing me to vomit. I never received a medial release, discharge papers or copies of my X-rays. The “best they could do for me” was to mail the medical release form, further delaying my care. Initially, they looked at the x ray and said it was a sprain, fortunately they sent it off to an actually radiologist before I left who found a chip in the bone. I asked three times which bone and never got an answer. What I did get was a pair of crutches a size too big, after I explicitly told them that they would be too big and could cause damage to my underarms, but my “back might hurt” if they gave me the correct size. I was able to use them for 15 minutes before the bruising was bad. Fortunately, I knew from previous fractures that you can end up with nerve damage from oversized crutches and discontinued use. Find another urgent care if you can, this place will do more...

I had a really positive experience here earlier today! I was able to get an appointment within two hours of me calling. The receptionist was friendly and the registration process was very easy. The medical assistant, Amanda, made me smile, even though I was feeling pretty lousy. The APRN, Joanne, was very professional and actively listened to my concerns. If I find myself in need of urgent care services again, I will definitely return to...

Thank you so much for taking care of our daughter tonight. We really appreciate your staff saw her almost at closing time. She was in so much pain. It turned out to be Strep Throat. Thank you again. Very attentive staff will definitely look forward to choosing Priority Urgent Care for our next urgent care matters. Will definitely recommend to all our family...