Von Maur — Local services in St. Charles

I was there today 3/16/22 around 1pm during my lunch break, and the staff were so rude, except the guy behind the jewelry counter , he was pleasantly nice and greeted me w/ a smile & asked if I needed help, as a good retail staff member should be , but the girl that worked at the CHANEL counter was so inattentive , impolite, and she did not once bothered to ask if I needed help, she was looking right at me and noticed that I was having a hard time trying to get someone to attend to me because I had a question on a certain product. I could tell she’s not a happy person in general going off by her body language and her mean stare ; she kept talking unrelated topics other than any makeup products or anything store related, I would think she’d be more focused on making a sale instead she was talking some other women,not sure If they were a customer or friend, I totally understand that you should chitchat w/ customers to be more personable and friendly, but if you see a customer who’s obviously waiting to be helped when your only 2ft away , the most respectful & courteous thing to do is to tell that customer you’ll be right w/ them after you finish up your girl talk . So RUDE, no one likes to feel brushed off or ignored!! I’m definitely not going back to such a negative & unfriendly environment!!!! Macys & NORDSTROM HAVE SUCH A MORE OUTGOING & HAPPY STAFF! Sticking to my...

Von Maur was and is AWESOME! Don't stay home waiting for the 5:A.M. DEALS or no DEALS! This place is so calm. And you get free shipping! Which includes beautiful gift wrapping of your choice. They also have an exceptional return policy. If your receiving state does not have a Von Maur, YOU do not pay taxes. (That has changed) They have their own interest-free credit card even their motto is, "Our only interest is you." The Exquisite, live pianist is amazing! I really hate to give up all the good tips because, if I tell you what I know I won't be able to find what I want for myself. So my suggestion to you, whoever may be reading this, go and check it out! Unfortunately not much is left in the Saint Charles Illinois mall. So you have nothing to complain about. There is Ample, Ample parking. And they also have a wonderful theater in case you have fuddy-duddies who don't want to shop! They can watch movies and play games until you're...

My wife and I went there looking for dresses and they had a whole eighth formal dresses in the entire store. She grabs one outfit off a shelf and goes to the fitting room and there’s an area in the fitting room that has a bank of mirrors so you can see what you look like. No one else is here. Some woman that works there goes out of her way to follow me in after I was called into the fitting room area into the general area and scorns me for being there. If there was other people around, maybe she would be excused but now she deserves the one star. Here’s the only photo I took of the only clever item of clothing I found in the...