DON’T waste your time or money at this store. There are plenty of other Penn State merch shops that sell lululemon in State College with much better service. I shopped at this place on May 8, 2023 and there was a blonde older lady in her 70s-80s, if I were to guess, I who I’m pretty sure is racist.
I wanted to try some thing on, so I went to find someone who worked at the store so I could use the dressing room. I politely asked and she responded with “sure I guess”. As we walked towards the dressing room, she asked if I had a backpack on me, insinuating that I would steal product from the store. Clearly I didn’t, I was carrying my wallet. I’m willing to bet money that if I were white and blonde, she would not have been so rude.
As my luck would have it, she also stepped in to ring up my purchases. As to why I even bought something from this place, I don’t know. Anyway, she was standing next to this other cashier. He and I were briefly talking about something and when she asked me about what I was talking about, she was dismissive. Why would you even ask me if you didn’t want a response? The cashier standing next to her didn’t have the same attitude, but I have to wonder who in the world trained this woman, satan?
I don’t care what the store policies are or what has happened in the past, you’re not selling gold at that place. You do not treat PAYING customers that way. If you don’t like the color of the skin, age or whatever your problem is with a customer, then don’t talk to me. Get another employee to help me. Racists should not work...
Read moreI grew up in the State College area and went to Penn State years ago, and my husband and I occasionally stop by this store when we’re back in town visiting family to restock on gear from our alma mater. But never again after our most recent visit. We took a number of items to the checkout, including a sweatshirt I had found on a 40% off rack. I even checked that there were multiple of the same shirt on the rack (which there were), because a few other single shirts looked like they had been randomly hung there by a customer. At the checkout, I asked if the shirt rang up on sale, and they said it didn’t. I told them it was on a 40% off rack and there were several of them there. The guy went over to look, found them, pulled the others off the rack and came back to tell me, “It’s not on sale, I don’t know why they were there, I can take it (meaning the shirt) off your purchase.” Remember the days when stores with good customer service would honor the discount or at least offer SOME sort of discount when an item was misplaced? I am very obviously not a struggling college student trying to screw you, not just because of my age but because we were purchasing $200 worth of merchandise (plus it was Christmas break). And on top of all that, a week later when I was wearing the sweatpants I bought there, I noticed the fuzzy lining was messed up, kind of splotchy on one leg. We will find another source for our Penn State gear, one with better quality control and...
Read moreThe Family Clothesline in Pennsylvania State is an absolute treasure for any Penn State fan or alumni!
I recently had the pleasure of visiting this store, and it left me in awe of their impressive selection of Penn State merchandise. From clothing and accessories to memorabilia and gifts, they have it all. Whether you're looking for a classic Penn State hoodie to show your school pride or a unique collectible to commemorate your time at the university, you're bound to find something special here.
What sets The Family Clothesline apart is not just the wide range of products but also the warm and friendly staff. They're incredibly knowledgeable about their inventory and are always ready to assist. The atmosphere in the store is vibrant and welcoming, making it a delightful shopping experience.
Whether you're a current student, a proud Penn State alum, or simply a fan of the Nittany Lions, The Family Clothesline is a must-visit. It's a place where you can find the perfect Penn State gear and feel a part of the Penn State family. I left with a smile and a bag full of Penn State pride, and I can't wait to...
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