With a veritable myriad of frozen desert choices in the state college area, one would think that a local businessman would do their very best to stand out from the competition, especially when the majority of that competition are corporations. That presupposes thought of the aforementioned businessman, of which, clearly he has none. Though my encounter with this man was brief, it has left a lasting impression that I will not soon forget. After a long afternoon walk with my dog, whom is also a service animal, I was in search of a place to get water. At the upper end of college, I walked by Yogurt Express and noticed that there were several rows of water bottles on display. I walked in expecting to purchase two bottles of water before going on my way. I was sublimely mistaken. Immediately I was greeted by the owner with 'He can't come in here.' As though he was of an unacceptable race from a bygone era. I informed him that he was a service dog, I had his permits and I just wanted to get some water. I was met with further indignation 'I don't care, he can't come in here.' I even offered to tie him outside until I could complete the transaction to which, I was with increased rage, outrightly refused service by the owner. I looked around the store and noticed it was empty on a hot afternoon. After a brief chuckle, I dismissed the owner with a wave of my hand and a salutatory 'Fine'. We ended up walking two blocks down the street to Kiwi, where we were not only welcomed, they even gave my dog a small amount of yogurt as well. It is shameful that I can't even comment on the offerings from this store, which I would have gladly partaken in, had I been given the appropriate opportunity. I understand the man's plight for warding off customers who bring competitive business into his store, but truly it is remarkable that such a bitter, vitriolic individual has managed to remain in business as long as he has, especially considering that his shop is empty most...
Read moreGood Yogurt, Bad Attitude. I used to love coming to Yogurt Express with my friends, for an acai bowl, filled with heaps of fresh berries, and even recommended it to others often. However, my last visit was absolutely horrific. I entered the shop, and because I hesitated a minute to describe what acai bowl to my first timer friend, I was insulted by the man working. He told me he had more important things to do than stand around and wait for me to order. The abuse continued as he shouted at me for ordering from the wrong end of the counter, even after I tried to explain it was difficult to hear him through the glass, and apologized for the delay. Keep in mind, my friends and I were the only costumers in line, we were not holding up business in anyway. Next, he insulted my intelligence because I did not follow him to the opposite side of the yogurt line to choose my fruit. I politely told him I had enough and was going elsewhere, after which he reassured me that he "didn't need my business anyway." Me and my $10 I had prepared to spend on over priced yogurt left the cafe, nearly in tears. Please do not give your money...
Read moreDirty/unorganized shop - rude worker.
I had gone into Yogurt Express looking for something refreshing on a summer night and was taken back by the unclean look of the place, but what REALLY put the "cherry on top of the cake" was the gentlemen who was working behind the counter. He was an older gentlemen - owner/manager/work, I don't know - but he look tired, disheveled and just all around not approachable. Myself and my co-workers easily waited ten minutes in line (on a Monday night) to be served to which there were only four flavors - Peanut Butter, Strawberry, Vanilla, Chocolate yogurt. I was disappointed that he didn't have a refreshing "tart" flavor but I thought I'd give it a try.
I asked to sample strawberry - I didn't like it, too creamy. Then I asked to taste peanut butter when I was greeted with an abrupt "NOPE, you can only sample one!" very rudely. I did not like the strawberry and I was not going to pay for something I wasn't able to ensure that I liked.
Let's just say that I will NOT be visiting this place again - too dirty looking and rude...
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