Original Pancake House - Strongsville — Local services in Strongsville

Have been eagerly anticipating the opening of Strongsville’s franchise of The Original Pancake House. I anticipate it will come to dominate the several breakfast-only restaurants in the Strongsville-Brunswick market, likely putting a serious dent in its competition, most notably newer entrants with likely a less entrenched, loyal clientele.

That being said, our new OPH still has a few bugs to work out of their system. Details below. 4 ⭐️, for now, until they work out minor kinks.

Food: I over ordered, wanting protein in addition to pancake and maple syrup carbs. So, I ordered my favorite - 49ers flapjacks with 2 soft-scrambled eggs, a side of bacon, coffee, and tomato juice. My coffee was poured even before I ordered my meal. First bug - I had to ask for a different cup as I was offered a mug with old food crusted onto the exterior. Less than a week in, dishwasher staff need to be more attentive rinsing, loading, and then storing cleaned dishes. The coffee itself was good, albeit much, much stronger than I have found at other OPHs in CLE, Detroit, Toledo, Dayton, South Bend, and Chicago. So much so that I had to add a bit of sugar to blunt the bitterness. The house made tomato juice was lovely. Bacon thick and smokey with a nice chew to it. The flapjacks were sublime - tender yet chewy, redolent with the extra butter my waitress brought unasked, because that’s how she likes hers. OPH’s practice of serving warmed maple syrup adds a wonderful special touch. The flapjacks are so good that given up to now I have been unable to regularly dine at a franchise I rarely explore other parts of the menu. That will now change. The eggs however were a disappointment. Most breakfast restaurants fail when it comes to soft scrambled eggs. Strongsville’s OPH on this day faltered more than most. Overcooked, dry, and actually browned on the bottom. Barely touched them, taking 80% of the serving and 3 of 4 bacon slices home for use as leftovers. I am sure the cook staff will find their groove and improve.

Service: Brilliant. Friendly, attentive, exuding enthusiasm. This OPH, based on this single personnel data point, does recruiting and training well.

Atmosphere: The bones of the old Gourmet restaurant are readily apparent. It appears they even retained the old booths, reupholstering them. Nothing wrong with that if true. Saves capital investment. They eliminated the counter-service bar, moved the cashier station for more efficient foot traffic, and got rid of that salad/buffet thing. I never went to the uppity taco joint that replaced Gourmet. The restaurant is now bright, open, airier than it seemed before.

Just under $30 over-ordering for 1, with tip.

Strongsville’s Original Pancake House will do well, and its minor issues will undoubtedly be resolved as the crew hits their stride. I highly recommend, and will quickly return. Maybe for...

This place is NOT BLACK FACE FRIENDLY! The Strongsville fire dept is here and im not sure whats going on, I went up to desk, to be seated, the person that behind the desk, there never said anything to me, not even hello! I stood there waiting to be acknowledge by wait staff ( no name tag present) I waited about 5 minutes. A couple came in, as soon as they walked in, she smile and attempted to seat them. I then said, Ive been stand here all this time and you have not said anything to me and I've been waiting, she then started I said to you 1 or 2 . Ive been standing there for almost 5 minutes. Now she has a nasty attitude and I decided to leave. Im not spending my money in a restaurant that allow the employees to be nasty to guest. I can spend my money else where. Ive always good experiences at other locates and I work down the street from this one. I was really looking forward to breakfast here , but the attitude of this staff member left a nasty taste...

Hello Foodies this is Steven the foodie guy my first time here they used to have one in Westgate Mall anyways this probably still there so I have me and my beautiful mother that we had tried the the buckwheat pancakes what amazing pancake taste they are definitely a 9.7 they have lots and lots of seating they have chairs that hold up to 350 lb can you get six pancakes they're not full size pancakes they're meat a small midsize pancakes but they are they're big though but they're not full size but what amazing Place spotless obviously cuz it's new but wow what a nice place to come here for breakfast they also have lunch here so the start of the show is the buckwheat pancakes however I also tried the potato pancakes of those are extremely small very disappointed those I will give them all I will get the potato pancakes about a 3.1 it's not cracked up to be what I thought it is but we will be back for the other pancakes that...